Absolute joke orded a freezer in February 2021 paid in full had no delivery date left it a month then we where told waiting on stock then it was there was no delivery driver's then we ate working through a list I've had to ring up every time no communication from them customer service is rubbish I've now asked for a refund which will take 14 days

I also attempted to purchase a KG chest freezer since beginning of January and not yet received it. Stuck on a container, should be here next week, courier delayed in collection, might be with courier. Every week I think this could be the week but still not received. Have been offered a refund but really wanted the freezer so was prepared to wait a few weeks/ months but 5 months I think is a stretch.

I ordered a freezer in January and 4 months later still no sign of it. They keep insisting it will be dispatched within the next 2 weeks. Terrible service all round. It looks cheap but it’s definitely not worth it. Pay a bit more and go somewhere else and actually get what you pay for. I never did get my order and the company refused to refund me making me start a chargeback claim with my bank which could also take months. They have had my money for over 5 months already and by the looks of it a lot of other customers too, probably making interest or hoping people never claim through their bank to recoup their money. Shameless

ordered a built in microwave. excellent service, no problems

The price of the oven we ordered was very good. If we had bought it anywhere there was going to be a delay but we were told when to expect contact and that was met. Delivery was as promised. We were impressed.

I have the worst experience with this company avoid at all costs I ordered a washer on the 12th April and still have no received it the delivery date has been changed 3 times and now is saying end of July I tried to speak to them regarding this and their customer services is apporling also no further forward snd no washing machine or refund

Great price and efficient company but delivery took a bit of time (knew when ordered) and lorry went to wrong post code (common problem with our post cde set wrong on some satnavs). But we will certainly use them again. Pete & Sandra

Excellent service! The sales agent that I placed my order with was extremely helpful and knowledgeable. I ordered 3 different items from appliancegroup.com, they were delivered to me within 7 days of placing the order. I will definitely be using this company again.

My new washing machine arrived on time, I was kept up to date with the delivery, it was actually cheaper than Argos and Curry’s. loving my new washing machine. Thank you so much

Sourcing the right fridge for our caravan was quite difficult but Appliance Group had just the one -an undercounter Hoover. The next problem was getting it delivered to a caravan site in Wales! Alisha organised all of this with Expert delivery, who themselves kept us well informed. Delivery date and time were exactly as updated-with extra removal as required. We were very satisfied with the service-thankyou!