Paid for a chest freezer and received confirmation. Cannot contact the company as emails not answered and phone doesn’t connect. No goods but thankfully money refunded via my bank.

Unfortunately the reviews are true, it's a scam! I was told the supplier was out of stock 1 day after I placed my order back in July. I was promised mid September delivery, I chased again but was told not in stock again and would be in early November, I chased again but this time ignored ignored ignored, can't phone through, website is no longer working, with all the information I have obtained a refund via my bank. If you are thinking 'I'll hold out a bit longer cause they told me it would be delivered or back in stock soon, DON'T! Obtain a refund via your bank NOW and give as much information against them as possible and explain the website isn't working, their reviews are saying its a scam, and you can't phone through and it will make your dispute very strong!!!!

SCAMMERS GONE BUST. DON'T ORDER FROM THEM

I ordered a chest freezer on 20th March, I was told delivery would be 2 to 3 weeks after a couple of months I phoned only to be fobbed off with excuses about Brexit, Covid etc. after 5 months a logged on to their refund page, filled it in and told it would take 2 weeks to go into my bank I phoned again and was told that they hadn't had a refund claim but the freezer would be delivered at the beginning of November, it wasn't, my next move is to contact the Fraud department of my bank to ask for help, despicable thieves. Bryan Baldock

I suppose I’m lucky as I only put a deposit of £60 down for a cooker ..but requested they hold on to it unlit we were ready for delivery. However, when we asked them to deliver our cooker - it wasn’t in stock and unlikely to be able to deliver this particular model. So we cancelled. I can’t think how many times I’ve tried to get reimbursement of our deposit without success. AVOID THIS COMPANY AT ALL COSTS - and never buy anything from them.

Do not order from this business, it is a complete Scam. We ordered a Fridge freezer in March 21, similar to the majority of reviews that I have read, promised refund, blamed covid, promised 25% discount and now the phone lines are no longer working. The 2 email addresses available on the website will send an automated reply explain you will receive a roper response within 14 days (trust me, you wont). DO NOT USE.

Avoid! You won't receive your order, you won't receive a refund and they won't answer the phone. Luckily I raised a dispute via Halifax and they issued an immediate interim refund (not sure if all banks do this) until Appliance Group respond but I doubt they will....

Ordered an item in April, been fobbed off continuously with poor excuses such as Covid and logistics errors. Avoid as they are scammers. Reporting to Trading Standards if nothing very shortly...

Ordered a fridge in June. Fobbed off for 5 month “due to brexit” no goods. Took my money. Requested a refund no response. Tried to contact via Facebook and telephone…. Again no response. Reported to trading standards. Fraudulent company DO NOT DEAL.

Ordered a drinks fridge back in May in stock on website only to be told out of order expecting in July. July came no delivery. Cancelled order end of August received an email to say refund would take 10-14days sent numerous emails still no refund nearly 3 months later.