Same issues as all other bad reviews. The reviews on their website are all 5 stars!? Obviously fake reviews. Take your money, false delivery dates or no contact at all. Never answer the phone. They had our money for 114 days then when we cancelled due to them not having the appliance we bought, made us wait 36 working days for a refund. The only way I got my money was after a call to CAB who told me to give them a date to pay by and if they didn't, trading standards would be informed. When they had 3 days left to pay, I emailed them to remind them they had 3 days left, they said there is a cheque waiting to be signed before it would be posted! I reminded them that the money would not be in my account in time, then miraculously, they put the money back on to the card we paid with! No apologies, no remorse. Awful scam company. Avoid at all costs.

Ordered a freezer in April. Still not received. Got refunded a couple of weeks ago. Then I receive an email Friday to say they now have stock and they have taken the money out again without my permission! Tried to ring them LINES ARE BUSY email them. Probably busy with all customer complaints FRAUDSTERS

This company is a Cancer AVOID !!. Ordered a W/M £520, 3 months no washing machine so asked for a refund, 8 weeks later still waiting for it. APPLIANCE GROUP YOU ARE THE WORST KIND OF CANCER MAN COULD EVER STUMBLE UPON.

Shame there is not a 0 star rating. By far the worst company I have ever dealt with. Waited 3 months for an appliance and that never arrived. After contacting them they informed me that it was out of stock, obviously at this point any normal person would contact the buyer and let them know but instead they just left me guessing. They then told me they would send me alternative appliances via email but guess what I never recieved. After me contacting them again they said there are no alternatives available so I asked for a refund and they said it would take 14 days. Its now been over a month and still no refund. DO NOT SEND THIS COMPANY YOUR MONEY!!

I would definitely not order from this company did not receive any goods within a 3month period, after continuosly trying to contact them only got a reply back after I had filed forms with the bank to be told it would be another month 'maybe' then request a refund which I'm still waiting for 4 weeks later and no response from any contact I've made to try and find out where my refund is. I am now taking legal action against them. DO NOT BUY FROM THESE SCAMMERS

Just about the worst experience you could imagine. Products cancelled. Refund promised. 8 and nothing. Nothing. Emails now back and forth promising results. Had to a charge back on the credit card in the end. Dreadful

WHAT EVER YOU DO FOLKS DO NOT BUY FROM THESE !!!!! PLEASE PLEASE SAVE YOURSELF ALL THE TROUBLE THAT I AND MANY OTHERS HAVE AND ARE BEING PUT THROUGH, THEY ARE A FRONT FOR CRIMINALS. I'm about to hand it over to my credit card company for them to investigate and they will give me my money back, I'm also contacting trading standards too as they need shutting down. Update, 7/09/21 after not being able to contact these SCUM BAGS I've completed a charge back through my credit card company and now have the monies back. THIS COMPANY IS A SCAM AND NEED SHUTTING DOWN!

It's a shame I have to even give 1 star as they don't deserve it !!!!!! AVOID THIS COMPANY AT ALL COSTS!!!!!! THIS IS A SCAM COMPANY! ordered in March product never arrived cancelled told at least 21 days for refund well past that now! Having read other reviews I guess I'll never see that money again ! This company needs exposing for the thieves they are. We work hard for the little money we have and now we have lost this to a company that had no intention of supplying the purchased item or providing a refund ! Time to go to the media I feel and let as many people as possible know about this scam !

I ordered a dryer with this company back in may, the item didn’t arrive then 4 week later was told it was going to be a futher 4+ weeks to which I then cancelled I’m still awaiting my refund almost 8 weeks later. Constantly getting excuses as to why I’ve not received my refund one being there accountant is on holiday 😳 Do not buy from here!!

NEVER BUY FROM THIS COMPANY I have been waiting for my fridge freezer since February 2021 and still neither it or my refund ( requested over 2 months ago) has arrived. The communication is disgusting. No customer service. No care no apology nothing. They owe me nearly £400 and still after over 60+ emails I have received nothing but excuses and probably 1 email to 10 of mine.