Diabolical!!! Ordered freezer in February, promised numerous delivery dates now passed, can’t even phone them have to email but they don’t reply DONT DEAL WITH THIS COMPANY

Dreadful Phone lines don’t work , emails get left and not responded to . I will be reporting them to the ombudsman , dreadful do not use. Ordered a dishwasher , didn’t arrive 52 days later still waiting for refund . Do not use

Can anyone tell me what the transaction went through as can’t find it on my banking trying to get a refund through my bank thank you

Worst company I have ever dealt with, ordered a fridge that was in stock to be told by email it was s mistake on their part and it was a pre order as our fridge had died we couldn't wait 2 months! So asked for a refund and had to email refund department to be told 10 to 14 days, 1 month later still no refund then told it would be 10 to 14 days still no refund, numerous calls and emails later 6 months still no refund!!!

Absolutely shocking ! Payed for this 2 months ago and have heard nothing from them , sent numerous emails and have received nothing at all from them , there phone numbers are non existent ! Scammers !!!!

Do not use. Ordered a cooker inc early August and was told it was not available, so I cancelled and was told to expect a refund in 7 working days, Still waiting. They are a bunch of thieves a a disgrace of a company

Have sent numerous emails since August about Freezer. Still no freezer. Cancellation in Sept still waiting for refund. Just keep sending the same email back to me saying they are really busy because of the pandemic. Sorry but they were quick enough to take my money £319.97p.

This company is a Joke, took two payments for a washing machine. Tried calling but the same recorded message regardless of what day or time you ring. Didn’t reply to emails for days. Then I get a pathetic response saying it will take 4-6 weeks for the washing machine and pretty much a month for a refund. Reading reviews looks like I won’t get it. I have gone through my credit card company and hopefully get it back through them. Also reported to trade and standards.

7 weeks now, and no refund for washing machine they couldn't provide.

Shocking company! They take orders for products that they are unable to get and then, when they finally admit this and you cancel the order they take weeks to refund your money. I've been waiting 18 days (14 working days) for a refund and still nothing. They don't answer the phone and won't respond to emails. Next step for me is a legal claim, I fear. Avoid them at all costs!