My case was reviewed very quickly, and i was kept updated. I was impressed by the claim process.

I had a great experience with True Traveller so far, they are helpful, patient and lovely, both by e-mail and phone. They super helped me with my last two claims (doctors). Highly recommend!! :)

Dasa the claimer assistant , was so efficient

Very quick and simple!! True Traveller are amazing!! I took a fall in KohTao and cut up my leg. The next morning I went to the clinic to get it checked out and there were signs of inflammation, so I had to pay approx £200 for antibiotics and a blood test. I launched my claim straight after and I had a response and the money back within 45 minutes! Unsure if this would be the case for larger claims but I am feeling very reassured I made the right choice going with True Traveller!!

My experience was extremely positive. It was the first time I had to file a complaint, and every step was quite straightforward. From the first day, I called customer support, I felt reassured and guided at every turn. Additionally, I would like to highlight the efficiency of the email customer service, which was fabulous and could support and guide me throughout, resolving everything in just 2-3 days. I couldn't have asked for anything better.

After a bad sickness I submitted a claim. The confirmation of the refund came almost immediately. Thank you so much for your great service!

I had a quick medical expense and never thought it would be dealt with so quickly and efficiently. Most insurances I’ve been with will harass you with bureaucratic requests until you give up. Dasa, the person who was put in touch with me about my expense, was also extremely efficient. Everything was sorted and reimbursed within 24h.

I had to claim for an Inguinal Hernia that developed during my travels. I filed a claim online through the True Traveller website attaching photos of any invoices from the hospital, Pharmacy, etc. True Traveller dealt with my claim very efficiently and very quickly. They reimbursed the fees I had incurred directly to my bank account. Very impressive claims handling from True Traveller. I would highly recommend them if you require travel insurance.

I have really been bowled over by my experience with True Traveller thus far. They are incredibly efficient and effective, which when you are constantly on the road, makes one feel really safe and supported. I can't recommend them highly enough.

The claims process was easy and paid out straight away. Very impressed with True Traveller