Wonderful service and works really well!

Our card machine was having connectivity issues last night and with the evening about to begin we were in danger of losing a lot of money. Out of hours...and....above and beyond, Mike took the time to guide me through the stress and helped me get the machine back working! That's the kind of customer service that people should expect from Mike.

it’s perfect

Fraud / Mis-selling company Do not trust RMS they will either mis-sell you a contract or change it during the period of the contract. Our contract expired, when we requested our account to be closed they informed us we would have to pay up-to £1000 because we were still in the time period. They claimed we renewed the contract halfway through its period. We actually reported a faulty machine which was then replaced by an older machine. The rep then decided to class it as an upgrade renewal and extended the contract. At no point did we ask for this, just the card machine to be sorted so we can use it. We are now having to take this company to legal for a potential act of fraud. Something we could have done without. My advice is to avoid them!

Spoke to 2 people today both extremely helpful and managed to sort out my issue.

Really helped regarding new price. Fantastic human a really enjoyed sorting our price out with him. A great guy

Retail merchant services have withheld £12,500 of our money for over a week due to a clerical error between them and elavon the people who actually supply the service. You cant speak to anyone in the Uk it all goes through to India and due to the lack of understanding they cant help. Only use this company if you dont mind having funds tied up for weeks on end that you cant access. What a joke!

Vinit Kharat was very polite and helpful. Understood what I needed and explained everything. He requested a rate review for me and it has resulted in my card fees being reduced

I have to say this is the worst company I have ever dealt with, the customer service is terrible and most of them have not a clue what you are talking about, had to wait a week to get my card machine fixed and tryed to cancel my contract early and the were Charging me a fortune to leave early. They promised to ring me back 3 times but never did and once took me over 50 mins to get through as I was out on hold and then they hung up !!!! …. Stay away from them and definitely don’t not use them …!!!!

Excellent service