What a fantastic experience. Ian and Simon delivered my mum’s new chair today. The care and attention Ian showed in explaining how everything worked was brilliant. The chair itself is fabulous and my mum is over the moon with her purchase. Highly recommend this company.

The whole ,from ordering. Trying out,before my actual order being submitted. The waiting in anticipation for my new riser/recliner chair. I have now had it for a week; it was delivered and set up by delivery men, Matt H and Andy H. Couldn't have wished for more courteous ,polite gentlemen. I find it very comfortable and easy to relax in.

Bed itself is great, delivery went very smoothly, cannot fault the company at all there. Unfortunately the controls were on the wrong side of the bed, realizing this after the fact my mother has been through a great deal of difficult communications with the company in order to have a simple extension lead sent out, including the company claiming an extension had been sent which never arrived. The extension is here now so all is fine, but the company were not helpful at all on the phone which seems a needless shame- 5 Stars for product and delivery, 1 star for post purchase support.

Ian and Simon delivered and built our new bed,they were friendly and helpful in every way.The bed is great and the service is excellent.

Ian & Simon were very polite people who didn't leave a mess and got the job done. They've done an excellent job, I would highly recommend them!

From ordering the bed, to organising the delivery date and an hour delivery window was great. The staff I spoke to were incredibly kind and helpful. Ian and Simon who arrived to remove the current bed and install the new beds went out of their way to check everything they did was Ok, were very polite and explained all we needed to know. They did a great job and cleared away any rubbish.

Ian was very nice and helpful. Adjusted all the cushions and left some filling in case needed

Helpful and organised from the word go. The salesman, Graham Hardey, was a cheerful chap who was happy answer our questions and took time to explain to us in detail. The delivery was also excellent and despite having been on the road since 5am they were cheery and wasted no time in collecting our old furniture, a vast difference to the normal huffing and puffing delivery one gets with a lot of delivery men. Then when they brought our chairs in and put them together Ian sat down with me and went over the instruction book, making sure I understood by giving me a demonstration. All in all I couldn't have asked for a better service. Thank you I understood and gave me a demonstration

This Company Recliner Factory provided me a great service, they were punctual and very helpful in demonstrating how the chair works. The staff Ian and Simon were very polite and answered all my queries to my satisfaction. I would wholeheartedly recommend the Recliner Factory to anyone who wants to purchase a Recliner armchair as they provide a excellent service.

James and Stu arrived when expected. They were very efficient. They put the chairs exactly where I wanted them and took away the old sofa. They were cheerful and chatty, which always makes you feel good. I would definitely recommend them. The chairs are perfect.