Ariane was great at understanding the situation and following up with me and the building as much as needed to get the issues fixed. I am very satisfied with Ariane’s customer support service.

The issue with dishwasher not draining after the cycle completed was resolved in less than 24 hours from the time it was reported. Thanks to ALTHEA D. MORENO for the quick response and follow up to make sure that the work was completed successfully.

The fence in the backyard blew over at the beginning of February when we had very gusty winds. Althea assisted us in the whole process of coordinating the repair with the owner and the contractor to get the fence repaired. Althea was very diligent with keeping us informed throughout the entire process.

Rea has done the fantastic job. She is very professional and very nice. We are very satisfied with her work.

Fantastic customer care from everyone but Paul is terrific!!! So efficient well mannered making the experience with One Rent or Poplar a pleasure.

Rea was fabulous. Previous experiences with Onerent for maintenance issues were not always taken care of in a timely manner, but they have really gotten better in the last year.

The Poplar property management team is excellent! They are very thorough and follow through with any request promptly.

Horrible experience as renter. Dont rent a property if the property management is onerent/poplar

Althea is the best property manager you can ask for! very persistent and has a feedback loop. Thank you so much for your awesome work!

We would like to thank Dessa for navigating our property through very challenging time - pandemic of COVD19. Our tenants were affected by COVID and Dessa managed situation with assistance applications and communication with tenants and the state very well. Thank you, Rita