Easy to communicate every time there’s a problem .

Very prompt on following up with the service requests made.

As a renter, I was impressed with how proactive Onerent is. They follow up via phone, text, and email and are typically very quick to respond. The only time they've been slow at responding was when they were waiting on a response from the landlord, but even then they kept me updated. Great customer success team.

It's been a great experience working with OneRent as a cleaning service provider for their clients. It's been 3 years of great customer services. One rent has always been there if we have a last minute situation were you need an immediate answer. We never have had any complaints of the their staff. Invoices always are paid in a timely. They keep us busy all year round and we pride ourselves to be partnering with such a great company as OneRent. We look forward to continue to provide excellent service to every OneRent customer together. We highly recommend working with this company for your rental needs.

The team at Onerent was very professional and courteous and helped me with all my concerns and issues

Onerent maintenance team is very co-operative and provided best support for the issues reported and always keep track of open issues and provides immediate response and keep me updated with progress of the ticket. Alethea, Aaron and other members of the maintenance team are very helpful and always on time and resolved the issues to the very best. Aaron is very good and solve the issues quickly and perfectly and always on time.

Based on my 4+ years experience with OneRent. I'd like give OneRent a five star grade. OneRent is professional, fast responsive, and trustful.

Great Service!

Pathetic response.You guys schedule a tour and no one shows up for the tour.we waited there for 1 hour.No one called us.We called 4 times and you didn't even let us know who would be showing up .No contact number whatsoever!!! I emailed them all the details with my information and i doubt they did anything with it.Never going back again!!!

Called and scheduled a time to see a house. We get there with 3 other families at the same time. The agent shows up and proceeds to tell us there is no lockbox and they told him there was. So no one gets to see the property and the agent then tells us that this is the second time today they've done this to him. Hey Onerent you had one job! Get your s*it together. Will not be doing business with them. Thanks for wasting our time. UPDATE: They've been provided all account info and have still not reached out. Additionally, I am getting suggested rentals emailed to me that are not even in my state. Think twice before listing your house with them or using their services.