Excellent customer service and professionalism. Keep up the good work.

Onerent is literally the worst. I've had it with them. Got so frustrated I had to curse them out over the phone. 1. I show up to view this house. No agent is there and I wait for 45 min until they cancel. No one even apologizes. 2. The agents that work there are completely incompetent. No one knows anything and they can't even speak proper English. They never answer your questions directly, they always convolute their answers. 3. They claim to be a "technology-enabled" company, yet, their website doesn't even work properly. 4. I applied for a house that they told me would be $3900 a month. After my application got processed, they send me a text saying that the rent is actually $4365 and the cost to move in is $10,730. This is when I lost it. Completely absurd. NEVER RENT WITH ONERENT.

This is a WARNING...NEVER, EVER, EVER, USE THIS HORRIBLE COMPANY. Beware of this place at all costs. I will be filing a BBB complaint and lawsuit will follow concerning this unscrupulous company. I will Warn every single person, especially us landlords and many tenants to never, ever rent or do biz with these horribly unorganized ppl ever and i will make this my sole priority in life. They lie, lie, lie, lie about every thing. Promising things that they never supply and when you call them out on their lies they ask if you want to breach contract agreement, why? They take your money and deliver nothing at all but lies and need to be closed down asap. They have hundreds of staff answer phones and you never speak to 1 person on top of these calls seem to all involve Philipinos or others not from the USA. They seem to know NOTHING about nothing concerning these properties, nor do they have answers, just a bait and switch sending calls to all over if you ask me. Some reps apologize for the horrible things they are doing @ this company, but for the most part, they shuffle you from 1 dept to the other without any resolution and it's quite disturbing dealing with these ppl. I wonder how many lawsuits they have against them? I have spent 6 hours reading and Looking at BBB reviews and also Trustpilot reviews and what a freaking wakeup call I received, I'm appalled at the whole experience. They no longer have Yelp or Google reviews, i wonder why, no i know why, they are scammers. They lie about saying who they are and really only hire substandard contractors or vendors and forget about ppl to clean your places, they apparently dont hire anyone for that. Hopefully they arent charging us landlords or tenants for these repairs and cleaning and pocketing the monies because that will come out at some time....with a nice lawsuit. I am so very sorry I didn't read any reviews on these ppl and I will never, ever, ever again deal with them and will absolutely use my last breath to WARN EVERYONE VIA EMAIL, IN PERSON, ONLINE and other other way to get them to find a reputable PM. They have so many different phone numbers, they spam you via emails, texts, phone calls and that should have been my 1st warning. 197 reviews on Trustpilot and almost all of them are lies except the 1star ones, I believe ppl would give ZERO stars if they had them and they absolutely deserve it, worst PM company EVER. Just type in Onerent reviews, you will get all kinds of information about them and they are all 1 star responses, that'll tell you to RUN quickly, they will turn into NoRent soon enough. Buyer BEWARE, you've been Warned!

Onerent has been very helpful throughout our concerns. Mylene Araneta has been an exceptional specialist!

Soon to be None'rent. Experience is full of nasty surprises, letdowns and fake promises. Don't trust me? Just take a look at other review sites like Bigger Pockets and complaints at Better Business Bureau

My issue is still not fixed. I'm not sure why i'm being asked for review at this time. Whether an issue is an emergency or not, the time to fix takes over a month which is completely unacceptable. If you're actually interested in constructive feedback that you wil take action upon to improve your process, then please feel free to reach out. Otherwise, I expect you'll treat this like any other half-hearted process you employ in this company

God service they so nice

great to work with for especially for follow ups

The experience of leasing our rental house was tedious and cumbersome. The website advertises free easy online applications. But after entering all of our information online we had to answer the same questions by text, email, and over the phone (twice). We had multiple people reaching out via multiple methods for the same information. It seems like they have overseas customer service agents and robo-text/email systems rather than actual qualified property management agents. It was difficult to understand people over the phone, and the automated messages were not well organized. Also, it is not free. Once you get approved, they charge $50 per person to process your lease.

All good Pearl is highly cooperative