Verified
Jan's extra mile in helping me choose suitable bed colour
Jan had a friendly demeanor but very competant. I needed better pictures of the various colours for the bed that i wanted and she went to the company, obtaining them the next day. She made sure my order reflected the situation. It's great when you talk to pleasant people. Thanks Jan!!
Verified
Good service and reasonable delivery
Good service and reasonable delivery
Verified
all good zzz
all good zzz
Verified
Quick delivery perfect nights sleep
Quick delivery perfect nights sleep
Verified
After only 3 months the Hypnos mattress…
After only 3 months the Hypnos mattress had sagged despite turning as recommend. Land of beds sent a technician to measure the sagging ( even though I had sent in pictures and dimensions they had requested) He concluded that the sagging was within “natural settlement “ and not further action should be taken. Land of beds offered no help. Not even an exchange of brand. One year on I’m stuck with a useless mattress. I had to give 1⭐️ to write this review
Verified
Very good customer service from the team
Very good customer service from the sales team. Very helpful with my order and follow up from Darren.
Verified
I recently came into Land of Beds with…
I recently came into Land of Beds with my 80 year old dad who was looking to buy a new bed. The support, advice and consideration given by Irene and Darren was nothing short of exemplary. In short, fantastic products backed by amazing customer service!
Verified
Charlotte we
Charlotte went above and beyond to find the mattresses to fit my in laws mi beds. On both occasions I spoke to her she was very polite. Couldn't of been more helpful. Thank you Charlotte.
Verified
Bed purchase
Well explained all the bed options and details by Irene. Nice showroom to test the beds. A good experience. Not so much a criticism but a point that should be addressed is:- For customers who need help who can't assemble their own bed and Land of Beds don't offer an assembly service then a list of local assembly people/tel numbers could be provided to guide customers in the right direction without any liability to land of beds.
Verified
Land of beds Useless
Never use this company brought a Emma mattress. Tried to send it back as only had it 13 nights. Very very unhelpful staff, go directly to Emma mattresses as they will take it back without any questions. Buying from a third party like Land of beds is a big mistake. This company is awful and luckily I paid by credit card so I can get credit card company to get the payment back. Also write to Emma Mattresses to let them know how bad this company treats customers.