Verified
Charlotte was very helpful and answered…
Charlotte was very helpful and answered my questions quickly and in a friendly way
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I recently bought a bed from Land of Beds
I recently bought a bed from Land of Beds and spoke to Charley. Charley was absolutely amazing and so helpful! Really impressed so thank you Charley!
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DELIVERY HELP
Having ordered a bed online, I had many questions relating to the delivery of my new bed and the collection of my old bed. Thank you Jan (Loates) for answering all of my queries about beds and mattresses and for all of your help and advice. Much appreciated!
Verified
Great deals and amazing customer…
Great deals and amazing customer service from Darren.
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Friendly and helpful
Straightforward, easy to use, friendly and helpful staff. Would highly recommend!
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Quick delivery and easy enough to put…
Quick delivery and easy enough to put together
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Very helpful and easy to deal with…
Very helpful and easy to deal with company. Kept me updated throughout and everything arrived exactly when they said it would.
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Alan and Charlotte - friendly, interested, helpful, very effective
After much research and serious help, online, from Charlotte, we decided that we needed to go to the Land of Beds store in Wigan to see/try the beds. The store was easy to find and parking was easy. Alan made us welcome from the word go. He was patient, informative, helpful and not at all pushy. He was keen for us to get the bed that suited us - and we did. He led us through all the paperwork and we chatted as well as dealing with the bed. Buying a bed is stressful. Trying to get one which suits two people with different needs, will give good service for several years and will be within budget is a nightmare. There are so many variations and much research has to be done before you go near a bed shop. Charlotte online, with many useful suggestions and long patience, then Alan in the shop, made this an easier process than it might have been. Thank you!
Verified
Great Customer Service
We were let down by another supplier at the last minute, ordered a mattress online, the original supplier then delivered the mattress annoyingly, computer glitch. I dealt with Wendy at Customer Service, nothing too much trouble. A private business and it shows through in their customer service.
Verified
Mattress
Hi, The mattress are very low quality. My experience is very bad to purchase the mattress on line. At the time of purchase i chat with the lands of beds and they are telling me if you want to replace and return the mattress its no issue. When i purchased the mattress on line it was delivered after 3 weeks. when it was delivered and we see the quality of mattress is very low .So now its use less for me. I waste my money. I called them and sent an e mail they straight away told me we will not refund and replace the mattress. So i suggest better purchase the mattress personally in the shop .don't purchase on line .The people over there they are not a good people and only they lie at the time of purchase. You reply on trust pilot I already contacted with customer service and they told me we are not refund and we are not Replace your mattress.As I mentioned above Quality of Mattress worst.