Great service and knowledge from Charlotte the chat advisor on the website. Exceptionally quick responses and keen to do a deal. Makes a change not having a standard bot and a real human. Thank you Charlotte

I was treated with respect and given a satisfactory price for a new mattress and to remove the old one. Highly satisfied. They have added a bonus when I came to pay by adding little extras and even reduced to original price quoted

Communication from the company was prompt and efficient. Very friendly and helpful.

I would like to commend customer service representative Jan Loates for the way she gave her total commitment to the resolution of this quite serious problem,I was badly effected by the discomfort of the new bed which caused me considerable back pain,Jan assured me that she was chasing a positive outcome to my situation and that's exactly what she achieved and I thank her for her sterling efforts,at 74yrs of age I can't describe the relief on hearing the result

Not as good as promised. I recently purchased a bed from Land of Beds and you can read the review below. However I just returned to view their duvets and had a technical question about one product and its Fill Power. The advisor did not have this information but promised to contact the manufacturer and email me back. Sadly the advisor could not obtain the information and simply provide details appearing on the web.

Lesley in customer service was very helpful and dealt with the replacement of our bed base, would definitely recommend Land of Beds.

Land of beds gave excellent service. They communicated well and were always polite and helpful when I rang them with questions and /or problems. In particular, Charlotte in Sales was particularly helpful

Exemplary Customer Service from Charley, Juliet, Charlotte... and especially Wendy who rectified a last minute problem in a prompt and professional manner. I have no hesitation in recommending Land of Beds who kept me fully informed throughout the purchase and delivery of my new bed.

I rang at a busy time and I received a call back as arranged from a very helpful, pleasant young lady called Charlie who found the exact mattress I was looking for. Many thanks.

Charlotte was very helpful and gave us plenty of time to make a decision. She had a thorough knowledge of the product range and took heed of our requirements.