Verified
We finally decided to order our dream…
We finally decided to order our dream Christmas tree, the year there is transportation issues. We worked with the employees of Treetime, they did everything in their power to make that dream happen but it just wasn’t to be. This team was always pleasant and thoughtful to work with. We look forward to many years with our February Christmas tree. We will definitely continue to have Treetime be our holiday company, the employees made what could have been a crummy experience tolerable. Thank you!
Verified
I ordered an ornament for my husband…
I ordered an ornament for my husband for Christmas from you. I never received it. I called to have it replaced and no one would help me. Not helpful at all and now I spent almost $20 for nothing. Not acceptable customer service
Verified
I did not receive my tree
I did not receive my tree, nor was I kept informed on the status of my order.
Verified
Love the tree
Love the tree. It’s very full and looks real.
Verified
Tree time customer service is…excellent
Tree time customer service is EXCELLENT! Such a treat to do business with these folks.
Verified
Beautiful Little Tree
I ordered the 4 foot potted snow angel flocked tree. It arrived quickly and in plenty of time for the holiday. It's beautiful, looks realistic, and wasn't messy at all!
Verified
It was our first experience with…
It was our first experience with Treetime and it was GREAT! Thank you. We will tell all of our friends about your store.
Verified
Big delay due to supply chain issues
Big delay due to supply chain issues, so I didn’t get my tree until mid-January. They kept me updated and called me PERSONALLY when my order shipped, thanking me for my patience. I’ll do business with them again and have referred my family and friends.
Verified
Very nice white tree and perfect size…
Very nice white tree and perfect size for a kitchen tree. We have purchased a big tree from this company before and were very pleased also. They cost a bit more but as they say, you get what you pay for.
Verified
Serena Spruce
Finally decided to go with an artificial tree after 40+ years of buying a live one each year at the local hardware store. We required a narrow tree for our downsized home so chose the Serena spruce; however, because of shipping issues beyond their control, Treetime broke the news that we would likely not receive our tree in time for Christmas (we should've made our decision earlier!). Then we got a call from Bobby who informed us that our tree had in fact made it to their warehouse by truck instead of by rail, and we got the tree in a surprisingly short time. The high quality and lifelike appearance suits our needs perfectly and we know we will be able to display the tree for years.