Super helpful customer service. Very good quality trees.

had to cancel order - nothing was in

Great customer service. The Tannenbaum tree I received is heavily flocked and the pictures I saw online were not representative of the amount of white there is on the tree. It did not twinkle but representatives shipped me some bulbs to change out myself to make it twinkle. They blink more than twinkle. It is different than I expected but it is a pretty tree and I am keeping it.

Took me 15 minutes to put up, didn’t need a lot of fluffing. Easy, easy, easy and most of al beautiful.

Thanks sooo much for sending our perfect lighted Christmas tree. After sixty years of big live trees, it was time to downsize and give away our treasured ornament collection to our children and grandkids to keep. We weren’t sure how we would feel but our decision was the best for us. We very much enjoyed our beautiful little tree and were sad to put it away when the season ended. Thanks for your help. Stay well!

I don’t know anything about Treetime other than this eCommerce transaction. My experience was quite good, however. I ordered a remote control unit that looked to be a direct replacement for the the one that came OEM with a Balsam Hill tree I purchased ten years ago. It came within a week and worked flawlessly.

Attempted to return a tree prior to the deadline and was never given the return number I needed to do so. The policy says you must have that number or the dock will not accept shipment. Their passive behavior prevented me from being able to return my item.

The quality of the tree is phenomenal and your customer service is the same!

Tree was exactly as described. Took a little time to fluff, but looked great. This tree was much better than one I purchased and returned from that nationally advertised company and it was half the price.

I had a great experience with Treetime. I ordered several trees in different sizes. They are all lovely and easy to assemble. I will definitely be doing business with them again.