It's all about the warm and friendly staff, going out of their way to provide advice on the best routes of travel and providing rides to the airport.

Omega is my go-to rental car company in NZ since my exchange student days. First rented from them in 2017, and renting again in 2024 has been equally fuss-free. Daily rental rates are very reasonable and the car pick-up/drop-off process has always been easy and seamless. If you choose a city centre pick-up from Omega Queenstown, there’s an extra step to head to their depot slightly outside of the city - but they cover an Uber ride there so there was barely an inconvenience.

We have used Omega car hire many times now. We had to rush back to NZ for a family funeral and as always knew we could rely on Omega at short notice for a car. Paul at the Miramar office is so friendly and efficient, there’s never any issues. Prices are very competitive. Highly recommend.

Staff at both pick up and drop off very efficient, helpful and easy to liaise with.

Mostly a very good experience with Omega. Car was fine but it would be helpful if Omega kept better (longer) hours at the airport rather than having an arrangement with a parking company and then charging extra for their closing earlier than is convenient for many potential customers. Having said that the process was smooth. I am also critical of their policy wanting a signed contract with credit card details included that they ask to be sent back to them by email. This is not a secure way of handling very sensitive client information. There is an option to post the contract back which I did. Yes I would use them again.

Front counter staff were helpful. Car worked well. Price was reasonable. We would book with them again!

Easy to handle helpful staff vehicle, clean and no trouble. Thank you. Make my holiday better.

Customer service was good. Flexibility with car drop off and an extra day was appreciated.

Very easy to deal with

The staff are always friendly, professional and efficient and nothing is too much trouble for them, I am very happy with theri ongoing service and use them every time I fly to Auckland so about 5 x per year.