Very easy transition from an enthusiastic and helpful representative.
Very easy transition from an enthusiastic and helpful representative.
10/10 and 5 stars
That was the best phone call I have ever had dealing with any company Ben was 10/10 I normally don’t stay on the calls and make an excuse to end it that’s the reason why I have not renewed my contract and paying high prices need more people like him on the end of a phone *****5 stars all round
Christine was friendly
Christine was friendly, knowledgeable and very easy to talk to regarding the needs of my business. It was a breath of fresh air to speak with someone who took a genuine interest and was trying to save me money.
I will never return to this company
Signed up to this company when they were Unicom and for the first 2 years great. Suddenly my Gas and Electric bill rocketed. When i checked with them they had not emailed me about my end of contract and had sent a letter to the wrong address. Accepted no responsibility but took £800 plus. Signed me to a new contract within 7 days after i had shopped around i called them to cancel. I was told that i didn’t have a cooling off period and i was signed to another 12 Months with bills of £500 a month (Profiteering) After i managed to escape and now have bills of £220 a month i was shocked to find that they have increased my broadband to £70 the broadband is horrific, i opt to move to another company and i receive an email saying i owe them £500+ to leave. Absolutely the worst company out there as my title says i will never return to this lot even if they were the last company on earth. AVOID LIKE THE PLAGUE!!!
Helpful and knowledgeable
Lee was extremely knowledgeable of the product(s) he was selling, definitely knew his stuff, was polite, helpful and answered all my questions. Just what you need in a sales man
ABSOLUTELY SHOCKING
ABSOLUTELY SHOCKING. Im currently on hold for the 3rd time today whilst writing this review. Why can you give 0 star? For 8 months this company has been stealing £100+ a month from my account for our old business. We moved all our services over to the new shop and still paying for electric at old shop as well as the new one. Every time I call up to complain and speak to a manager 'They cant get hold of one? which leads me to believe that they don't care about complaints or customers I spend 1 hour each time waiting on hold only to be cut off or be told that a manager will call be back within 24hrs No one calls you back and when i do have another hour to waste my time I call back and no one has any records of me calling. I've resorted to recording my own calls now. If I wasn't tied into a contract with this TERRIBLE company I would 100% go to someone else AVOID AT ALL COST is my advice ** UPDATE** 3 days on and still not received a phone call back from a manager
Had a wee chat with Courtney at Clear…
Had a wee chat with Courtney at Clear Business about our current packages and potential extra. Unfortunately there was nothing suitable we could find but Courtney was very helpful and put a note on the system to call back when useful things become available.
Chloe has been wonderful
Chloe has been wonderful, couldn't have asked for a faster and more easy process for setting up! Thank you so so much!
Excellent service by Anthony Clarke
Excellent service by Anthony Clarke. He sorted a really good price that was much cheaper than other broadband options. Thank you
Courtney was very friendly
Courtney was very friendly, helpful & professional. Highly recommend Clear Business.