Verified
2 x Versace Lamps
I ordered two Versace Lamps, (1x table top and 1x floor). These were ordered July 2020, the table top lamp arrived February 2nd 2021 and Floor Lamp February 19th. I realise with Covid-19 there are delays but this isn't all! I spent $3,710.60 on freight and the Floor Lamp came damaged and I can't even use it, will need to be repaired, so have sent a message back to Grayson Living, same day but still today have not had a reply to when my part will arrive so I can pay someone else to fix. No fitting, No compensation, Not a great experience on $7,000 worth of product 😡
Verified
Easy and pleasant transaction
Teresa was great to deal with and remained patient and very pleasant as we changed our order which required some adjustments. Thank you for your help; we look forward to receiving our dining room set!
Verified
Defective latch on expensive storage container
One of my he latches on the decorative storage box was bent, probably during manufacture. Does not latch properly. Poor quality control. Not worth the hassle to return. Will be more cautious with respect to future purchases. Otherwise the product is as advertised.
Verified
Just ordered a dining room set
Just ordered a dining room set. I had an amazing experience with Grayson Living. Alejandra was very personable, prompt in response, kind beyond words and patient. I hope she is one of your top echelon personnel as she should be.!! Cannot wait for my merchandise.
Verified
While it took quite a while to receive…
While it took quite a while to receive the media cabinet, it was worth the wait. It is probably one of the nicest pieces of furniture I own. And the communication was great. I received a call telling me about the delay and the reason why, much appreciated!
Verified
Most awesome!
Most awesome! Thank you so much Thresa for the exceptional service!
Verified
Great experience
Great experience. Lubomir is very professional and knows how to deal with meticulous clients. He’s patient and pleasant to work with.
Verified
Very friendly and helpful very happy so…
Very friendly and helpful very happy so far!
Verified
Great customer service
Great customer service. Kept informed of order situation and status
Verified
Missed promised delivery second time
Missed promised delivery second time