Verified
Grayson had what I wanted
Grayson had what I wanted, at a reasonable price, and their website was easy to navigate.
Verified
Great communication
I was hesitant about ordering furniture sight unseen and worried about it arriving damage free. The staff kept me informed along through the whole process and was quite easy to work with. Any questions they couldn’t answer were looked into with the vendor and relayed back to me. Furniture arrived in perfect condition and I couldn’t be happier. Would definitely order from this company again.
Verified
Very satisfied
We have worked with Grayson living for a number of years. The chairs we have ordered have been excellent, good solid chairs and great price for Bernhardt. The delivery was very quick and all staff are courteous and helpful. I would definitely recommend Grayson to my friends.
Verified
The purchase process was easy and…
The purchase process was easy and satisfactory. I would have given you five stars if your supervisor had been more willing to reduce the price since we purchased two recliners. These are tough time, especially for us senior citizens on fixed incomes.
Verified
The team at Grayson Living made…
The team at Grayson Living made ordering their products so easy. They were very understanding and easy to talk to when I had questions - especially Nick!! Good customer service is hard to find, but good customer service over the phone is sometimes impossible. Thank you!!
Verified
Outstanding sales and purchasing experience
Since my order is in process I am focusing on the sales and buying process.... Teresa was outstanding in answering all my questions and handling my initial and changed order. Extraordinary service, especially appreciated when one is spending significant money for furniture 'sight unseen'. Grayson Living has high quality choices and reasonable pricing compared to their online competition. After this experience they will be my first choice.
Verified
At the time I placed my order
At the time I placed my order, I was told that the chair I ordered was in stock and would shop in 1-2 weeks and that the shipping time would be 1-2 weeks. When I received the order confirmation I was given a ship date that was 3 1/2 weeks from the order date and the shipping time was provided as 3 weeks. Very disappointed in the false information I was given at the time I placed my order.
Verified
Highly recommend
Highly recommend Grayson’s. Great furniture, accessories collection, competitive pricing. What is even better? Well, that’s their flawless delivery and assembly. The brand is responsible and it’s a complete pleasure to purchase with them!
Verified
MISLEADING!
The site said you had the product in inventory and could ship in two weeks. Placed the order. Then find out you do NOT have the item in stock and it will take two months to get. Pathetic. Try some “truth in advertising” Update: I've ready your answer, but your website specifically stated "ITEM IN STOCK, SHIPS IN 2-3 WEEKS"
Verified
Great customer service
Great customer service! I submitted an offer on some chairs and the CSR got back to me quickly and completed my purchase. Super easy! I will purchase from Grayson Living again.