user image

Ramona

04 December 2023, 10:54

  • AU

Great service

Great service . Trouble with language accent

user image

Ray Stephens

29 November 2023, 14:39

  • AU

The staff member was helpful and solved my issue quickly

i didn't wait long to be connected and the staff member was very polite and friendly.

user image

CHAIKHIN SOON

28 November 2023, 17:20

  • AU

As mentioned

As mentioned, Prashant was excellent in his support. We’re very well supported by his calm and professional approach to help us. A true gem.

user image

Damo

28 November 2023, 12:39

  • AU

PATIENT AND HELPFUL

PATIENT AND HELPFUL

user image

Wal G

24 November 2023, 10:51

  • AU

Professional response to problem solving

Professional response to problem solving

user image

Glenn Sanford

23 November 2023, 08:19

  • AU

Very helpful

Very helpful, knowledgeable and patient

user image

Mimi de

20 November 2023, 08:47

  • AU

Instant answers from someone that knows the system

I exited my payroll program before the STP file was exported and payslips printed. Tried looking through Help but could not find anything. This made me a bit anxious as payroll is always a time precious job. Calling Reckon i was immediately shown how to do both and the relief was immediate.

user image

Belinda Jenkin

17 November 2023, 10:22

  • AU

Excellent customer service

Excellent customer service. Very helpful & sorted out my problem simply & quickly! Highly recommended!

user image

Howard Deards

11 November 2023, 06:06

  • AU

Excellent communication

Excellent communication

user image

Janelle

10 November 2023, 11:47

  • AU

It's important for people to be able to receive help when needed

The assistant who answered my call was helpful and knew the product and understood my question and what was needed to fix my issue