AVOID this is worse than burning cash WORTHLESS…
AVOID this is worse than burning cash - WASTE of TIME - UNFAIR ...This is borderline worthless and possible mis represent - Martindale nolo begged for a lawyer of Davidson county - adn it cut its leads fee from $72 per by 33 % to about $47.. injury referrals .. promising 20 leads per month and numerous good cases.... after a week - 4 leads - NONE respond to ANY calls or texts - 2 persona later said they DID NOT ASK for a lawyer and one phone # finally verified - it was not her name or request - person also claims NUMEROUS phone calls from this .. I wonder if these are actual leads or if Nolo is taking other information I asked for a refund or lead CREDIT -- NOTHING offerd - NOLO Martindale REFUSES - they know this is a worthless trickery to take your $$ -- same company same problems it had a few years ago when ran as "internet marketing" - THEY REFUSE to REFUND my $742 PAID UP FRONT credit card fee... comments are my opinion adn based on my experience - BEWARE They know this is a bad service READ other REVIEWS over past year.
I can't take it anymore.
Take it from me, I have been paying NOLO for leads for YEARS. The people that work there KNOW how bad their leads are. They KNOW there is no benefit to the client but they are just trying to do their job and get paid themselves. I have been held hostage by NOLO, always promising "better leads next month" and never delivering. Offering better exposure if I "just pay a little more" for a featured profile or a highlight... but the leads never come. Back when filings were high YES, their leads were better but with people in my field of law not filing as many cases the leads just aren't there. But that doesn't drop the number of leads they charge me for each month. They just make up leads and charge me for them so you have to keep paying. I've paid over $1200 for about 30 leads in a month. I called each and every lead FOUR TIMES. (and they say I'm not trying hard enough!!) Most of them never picked up and the ones who did said they never asked to speak with an attorney! From the $1200 I paid I got ONE person to set an appointment and they didn't even show up!!! I'm done. I don't know where to turn for leads but I can't keep giving this company money and getting 1-2 clients from them every few months. I feel bad for the sales people, they know they are lying to clients but it's their job. I read reviews on Glassdoor and many of them are leaving the company.
Scam
Plaintiff in tort case against a large public entity, the Martindale-Nolo Legal Network deliberatly referred to a well-known public entity Defense firm. To be fair, lawyers listed with Martindale-Hubble often lie flagrantly about their services--most of them represent business defendants (rich) exclusively, never plaintiffs (poor), but they won't reveal that in public adverts because the truth makes them look bad.
Terrible
Terrible. Submitted clear proof that the leads were not subscribed practices of law, and not in the county we subscribed to, and they won't credit your account. You can't cancel either, they keep your money. BEWARE.
DO NOT PAY THEM A DIME
I wish I read these reviews before paying foe leads. They send the leads to at least 5 different law firms. And they don’t tell you. The problem is that the big law firms have huge call centers to call leads. Solo attorneys cannot compete with that. 80% of leads have disconnected numbers. The other 20% that pick up either say “wrong number” or that they already have an attorney. Biggest waste of money. Their customer service is horrible. Anything you say to them, they respond “prove it” like a child.
Suboptimal leads and worst customer service
Our office tried Nolo.com for 5 months and found that most leads are evasive. The few that we were able to reach wanted immediate answers to legal questions without going through a consultation. In general, Nolo leads are looking for free legal advice to do it themselves. No client potential here. Additionally, Nolo customer service is atrocious. You are never able to get someone at the time you need help and when they return your call, they are rude and want to get you off the phone. This happened every time, not just once. Indication of a sour work environment.
As an experienced lawyer
As an experienced lawyer, I cannot believe that I did not check Martindale Nolo out as to reviews before I agreed to pay them $820 for 20 reviews. They are all junk. Most never answer the phone or return the call or respond to an email. Some hang up on me. Some say they were only responding to a "survey." What a deceitful practice by Martindale Nolo.
Bad leads
Bad leads, tried over 60 leads and not one was good. It's a complete waste of time and money, money spent on buying leads and time wasted trying to follow up on bad lead You lose on both ends. Sucks!
Terrible service
Terrible service, and shady business practices. The "leads" are not well vetted at all. We were initially persuaded by a sales rep Jimmy Le, who made numerous, false claims and promises. When we attempted to follow up and address issues/concerns with Jimmy Le, he vanished, refusing to respond to e-mails. But, back to the "leads" that we received... many came from people that never requested to speak with a lawyer, were not interested in hiring a lawyer, were inquiring on behalf of someone else, etc. We've spent hours disputing leads and requesting refunds. About half of the requests were fulfilled, while the other half were denied and no refund/credit given. When you appeal the denial, they almost immediately respond upholding the denial without justification. Do not waste your money or time!
Doesn't work--won't issue a refund
The people who work there are very nice, but I'm not paying for very nice, I'm paying for leads. I've given countless consultations, and even spoken to leads who wouldn't even give me their info, because they didn't trust me. I have a very high conversion rate normally. This system just doesn't work. These people are doing internet searches for their matters because they cannot afford to hire a lawyer to do the research for them. They don't have money. They only want a free handout and help for free. I requested a refund, but they refused.