Total waste of time. This site should be sued for fraud!

I have contacted NOLO for very serious problems and all I get are automated replies saying there are no Attorneys in my area but they will send me names of ones outside the area and I have heard nothing in months. It is a scam!!!!

I purchased a download version of a will maker from Nolo. I wish I could review that software. Unfortunately, they can't seem to keep their network working for more than 4 minutes. I have tried at least 3 different networks on my end, even though there was nothing wrong with any of them. I tried to download it on my Mac. I tried to download it on my PC. The file will not download. Their network sucks in a big way. Apparently, if you ask them a question as one reviewer has stated, they immediately start contacting you. Oh, if it were true when their site was having problems. I have used them before, I actually like the products/forms - product good - technical service horrible. They need to hire someone with a clue to keep their website running appropriately. They are a not a fly by night company. This kind of website service is unacceptable and the site should never go down and certainly not for the hour after hour that I have been waiting to grab a simple 40MB file. I contract with a very small, boutique-size company and even their rule is 'the site never goes down'. When problems arise, I contact our Administrator and in less than five minutes that site is working perfectly. Unacceptable.

I would give Zero Stars if possible. Right off the bat, the referral they sent me spoke with a street-level dialect, could just barely speak proper English and everything was a race issue. It was like talking to someone at one of those debt recovery agencies.

WASTE OF TIME, MONEY - NOT A SINGLE VIABLE CASE LEAD. As a solo practitioner in personal injury, I was interested in leads to compete with other lawyers who had large internet marketing budgets. This WAS A TOTAL WASTE OF TIME AND MONEY. Most of the inquiries were without merit. The majority were out of my practice area that I paid for (I was told motor vehicle collisions) -- I got many slip and falls (most without any allegations of negligence), MANY medical negligence, civil rights actions and mostly nonsensical inquiries. I did not get a single car accident inquiry. MN sends the potential client (PC) an email with your name/number, so often, they call you on the weekends, late at night or before you even have a chance to review the 5 words of case facts they fill out on the internet inquiry (usually says "case facts: hurt back," not the actual facts). You have no time to qualify them or ensure you are in the office to call them back. Requests for lead credits are arbitrarily denied when they are clearly out of scope of practice, bad phone numbers and even the TEST inquiry from MN itself. You will just spend your time rejecting cases and sending non-engagement letters AND YOU WILL GET NOTHING OUT OF IT. I canceled after month one and told them to just keep my money, but 3 months later, I am still getting non-sensical calls and trying to reach non-meritorious inquiries because I can't risk appearing as an attorney who won't return calls. SAVE YOUR MONEY -- THIS IS THE BIGGEST WASTE OF TIME I HAVE EVER HAD. YOU MAY AS WELL RUN A TV AD THAT SAYS "HEY, CALL ME IF YOU HAVE A LIFE COMPLAINT BECAUSE I HAVE 3 HOURS OF ATTORNEY TIME TO WASTE GIVING FREE ADVICE ABOUT HOW YOU CAN'T SUE FOR EVERYTHING"

Paid for a blank book, had to print all my own documents. Had to apply for my own EIN. Do not hire or give money to this company. They do not provide anything, they make you print your own documents and apply for your own EIN. They did not do what the description of what is listed. Called and would give me a $25 refund. Horrible company!!

People are duped into filling out a form and have no actual real interest 90% of the time in working with an attorney. Nolo attempts to sell this as a lead and charge the lawyers a huge fee. Total garbage.

If there were -5 scores you'd be the one to get it. You messed with an elderly woman , and spammed into a well known bankruptcy attorney. Heads up !

Not reliable at all.

I used Nolo before for advertising for Bankruptcy, we lost money TWICE. The way it works is NOLO shares leads with other attorneys so it is first come first serve, so many times before you even call a lead, another attorney has called and set up an appointment. The sales person we signed up with made all these promises that NOLO has changed, the representative that we worked with does not work there anymore, the salesperson said there are all these leads and they don't have enough attorneys to fill them, this is the line I was given. Why I fell prey to NOLO again, I am still baffled about it. Why NOT to Hire Nolo 1. Most of the leads are poor quality, either they are spam, picking your brain, have no intentions on hiring an attorney, want to do it themselves, make appointments and never show up, or just have no money to afford an attorney. 2. You are one of a few attorneys who receives the lead 3. When you receive spam leads, you have to be quick about getting credits, it is another accounting task and takes more time away from you generating business. 4. Read your contract NO REFUNDS, they will hold you to the contract no matter how dissatisfied you are. 5. Waste of valuable time, time calling bad leads, time emailing bad leads, time setting up appointments for bad leads and time wasted for no shows. I looked up all the leads we received with other attorneys to see if the leads did retain a Bankruptcy Attorney and filed Bankruptcy and most did not that clearly in my opinion is a good indicator that they are mostly bad leads. With NOLO think about it, you spent countless hours chasing down leads, some are completely bogus, most are just calling to pick your brain, very few hire you, just think of how much time you have wasted when you could put your time generating leads that are NOT SHARED. There will be no third time for me, shame on me for even considering them a second time.