This is the first time I contacted Nolo by phone, although I've used their services before. Besides the absolutely best business services available to small businesses; the technical support is also the best. The ownership appears to take great care of the staff, because technical support is very helpful and I never felt like they were talking down to me. In fact, I could feel the smile through the voice. I believe the name of my technical support person is Nate. My hat is off to you Sir Nate! For your information, my call was regarding the "Create your own Employee Handbook". Thank you folks for your excellence.

In less than a week I was able to officially have my company incorporated as a Domestic Limited Liability Company. And for those who don't have a Registering Agent they are associated with an awesome company Corporation Service Company (I know the name sounds suspect but they've been doing this for literally over a century (since 1899). They even fill out the SS4 form (Application for Employer Identification Number) so you can mail it, but I'm likely going to do it online next week on the irs.gov site. It is still good to have though in case the government shut downs or less dramatically their site just isn't working. Ok lastly the 3 things that are the MOST helpful about this site (and I know because I compared Trademarkia and LegalZoom by physically filling out and starting the process) are (1) Each question was accompanied by detail information about what you were answering and suggestions to help you get to the next question with ease (2) the price was UNDER $400 for their premium package (this of course could change in the future so don't hold them to this forever). (3) I received a professional gold engraved business ledger/binder complete with company stamp that uses the same device as a notary public uses and has EXTENSIVE details about the next steps as well as the ongoing steps needed to keep your LLC official. So yeah I was HIGHLY impressed. And I am greatly satisfied. Thank you!

First of all, you should be wary of a "professional" company that has an email ID in all lower case letters...and no personalized name....just the company name. Second, they decided to share internal company emails (emails a customer should NEVER be privy to) with the customer referring to the customer as 'this guy'..... Good thing though was they gave me my money back

After being charged for services on a monthly basis for years, suddenly I am being charged three to four times per month. After spending over $3000.00 in promotions with the company (in the last few months) we have only gotten 3 viable leads. Customer service said that they would call me back SEVERAL times and I never got a call. Do NOT use this company!!!!

I've used Nolo extensively for a variety of law issues. Although I have my own templates, or can access them on more sophisticated law sites, I like Nolo's layout and simple step access. The only thing I've stumbled a bit with is that one must complete ALL 'blank' spaces, regardless of whether blanks are relevant to my specific case. I don't know if there is a remedy for this, but I'd love to be able to strike a line if irrelevant to what I need, if non-applicable. Otherwise, excellent. Even this is easy to work around. I can put N/A in blanks. Thanks for your continued, important community service!

I run a successful home-based independent consulting business, and manage a rental property we own. I have used Nolo's materials to decide on a business structure, file LLC paperwork, write non-disclosure and consulting agreements, hire sub-contractors, determine smart tax savings, write a lease and official letters to tenants, and more. I tell every friend, from MBA to no-formal-business experience folks, to go to Nolo Press for the best resources. I've saved so much money and time... and have never had a legal or tax issue as a result. BIG thank you to Nolo Press... I'm a HUGE fan!

Every product I have ever purchased from Nolo has proved exceptionally well written and concise. Products like Will Maker and others should be made compatible with Mac OSX, since that program has become so widely used throughout society. It's a segment of the market that cannot be ignored any longer and Nolo should step up their game to stay competitive.

I have used Nolo for estate planning, setting up a non-profit foundation, learning about domestic partnerships and considerations for pre-marital agreements and real estate management - to name but a few. You can't find better information at ANY price. I have been a fan of Nolo for many years.

If you want the information to be correct and helpful, you need to get in touch with NOLO. They are the best. I trust them and you will too. Try them out. NOLO.com.

Could i have been a Nolo client since DOS 4.5? Gee, i cant remember. When it comes to my legal stuff, i do remember to head over to Nolo. So far a damn good lawyer! Dennis Herrick