Subscribed to Which legal advice - Wills and Probate. I've found the telephone advisory service invaluable whilst trying to sort out my late fathers estate and support an elderly (93) mother. Acting as an executor for the first time and trying to both find key documentation and identify the right course of action, then navigate the multiple processes I needed to work through has been interesting & challenging. I'm not sure what I would have done without Sarah's professional advice. Her detailed working knowledge, combined with her grounded, cheerful manner helped to steer me through the maze! Once she gave me a steer, I was capable of working through the details and finalising what I needed to do. It's been so reassuring to have a service I could contact, book a discussion slot and gain reassurance, advice and clarity. Unlike both my local solicitor and my parents old family solicitor who were basically disinterested to answer questions, sought total control and keen to bill at every opportunity. Thank you Sarah at Which I've now managed to work through the process without a parasitic legal firm. Clearly there will be times when a local solicitor may need to do all the work.... but not always!!

I used Which? for a will for my wife and I. The form was easy to fill in, we have 'mirror' wills. Which? reviewed my form in good time and emailed documents back with some notes should I want to consider adding substitute executors. They followed this up with instructions for printing and signing. In all a very good service and reasonably priced.

So this what they informed me for lasting power of attorney. Your documents have been returned to you on multiple occasions and each time you keep returning the document without the required changes being made. Absolutely untrue I left notes saying I have no idear what they required only for which sending back, then telephone asking what they required, why do you think I used your service if was that easy I would have carried it out my self, Which you have failed you didn’t ack on my notes or telephone call. Remember your the experts I need help you did not supply.

Not sure if I should be writing this review as I've not seen the final results yet. So I'm commenting on the process so far. It's been 5 weeks since submitting my form. It is taking longer than expected to receive the final document to review. Re the form filling process, I would have liked there to be an option to leave money in percentages but we're asked to put specific amounts. I appreciated the pop up windows next to the questions. The answers were in easy to read bite sized chunks. I did still have to call up to ask questions about my soon to change circumstances, and it didn't take long to get a response.

Well explained cost effective with step by step notes to explain what you need to do to complete the online forms. Quick turnaround on completed documents.

The Which Will service was easy to use. Review and return was quick. Each step was clearly explained.

The application was very simple and straightforward to use. There all the relevant questions in a particular order that were easy to understand and answer. The service is at a very reasonable cost for the which members. Thank you for a great service.

I've just posted Power of Attorney forms for my wife and myself, having done it through Which. I'm glad I did so as it turned out there was one possible future problem which would have passed me by if it hadn't been pointed out by the Which team. I was able to make the necessary change which was rapidly checked, enabling me to carry on and get the PoAs signed.

I used your service for checking my Power of Attorneys. It was quick and efficient and I was able to speak to a person when I had a query.

All well explained and very easy to use.