Shipping may be a little slower than Amazon but not ridiculous. It took 11 days for my order to arrive, items received were high quality, and worth the price point. I see some complaints around sizing but the site provides general dog sizes like S/M/L/XL, as well as, breed specific sizing. I originally thought an XL would work for my medium sized boxer but when I entered breed + breed size based on weight I ended up with a 3XL that was a perfect fit. Very happy with this vendor.

I ordered a matching set of hoodies for me and my dog on November 30th, 2024. It said it would take 10-12 business days. The order never showed up, but the tracking information that was given said delivered (it was supposed to notify me with any updates but never did). I emailed customer service and they told me they would reship the items. I confirmed they had the correct address. Yet again, about a month later, on January 17th, I get an email saying that my items got "lost in the mail" and they would send me a new one. Another month later, on February 10th, I email customer service as the package has been said to have been delivered, but it has not. The company suggested that I "check with neighbors", which I did, but nobody had seen anything. Customer service then told me that the issue seems to be with the courrier and the best they could do is a 70% refund since they have suffered a "huge loss as the products were sold at a very low price already". It's not my fault that I gave the correct address and items were not delivered correctly twice. And I'm sure the response will be that they "understand my frustration", but it's truly unheard of

Fantastic quality clothing for humans and dogs! We opted for the matching dog hoodie and human hoodie ( they are literally the exact same colour). customer service is amazing, sizing is great too. I ordered a 2XL for my cockapoo fits perfectly, size small hoodie for myself which fits well. Super soft material, fabric is to a very high quality. I will continue to purchase from spark paws! Supaw fast delivery!

I ordered two items for my dog and the items never came. I waited two weeks and then spent another two weeks arguing with customer service about getting a refund. Over 30days after I placed my order, I contacted my credit card company and reported this business. I was issued a refund due to fraudulent charges. Highly recommend NOT buying anything from this company. They’re not legit.

Never received my order placed in January. Customer Service is non existent so I can’t even inquire or ask for a refund.The tracking says it was delivered.

Ho comprato due maglioncini, bellissimi! Ottimo tessuto e consegnato senza ritardi...

Items are said to have shipped but do not show up. I was told normal shipping is 6-12 business days. It has now been over a month. They are blaming the delay on customs say are backed up in clearing packages. However, we have since ordered other items that came from China and they were received timely. There has been no update on the tracking for 12 days. The company just keeps saying the items are coming, but are delayed due to customs. Your response is unacceptable as it has been 25 business days and counting. I understand a minor delay, but this is beyond excessive and you have done nothing to assist. I have request a refund and have been denied. Thus, I have paid for products you have not provided and you are refusing to give me a refund. I have offered to send the products back to you are your expense if received as I am not interested in stealing you item like you appear to be interested in stealing my money. The order number is: 10921315269

C'est un second achat et la qualité de ce second achat est bien plus médiocre que le précédent

The best doggy clothes! Pablo has two sets of pyjamas and the quality is amazing! They fit perfectly especially because of his size and they wash up really well! Such beautiful designs and the matching human pj’s are so cute I need some🥹

I ordered a size large hoodie for my yorkie poo. The hoodie is lovely quality but a bit small, so I emailed customer service. Max came back to me very promptly and the hoodie has been reordered at no cost to me and the email asks me to gift thd small one to a shelter or a friend. What wonderful service. Thank you Max. Thank you spark paws