Problem with delivery, initial long delay followed by further delay on short notice. Once delivered, they left some parts for the wrong shed, and didn't deliver the right ones, and this took a good few days to rectify, as I couldn't seem to get any response from Asgard. They did finally send the missing parts, but that's it, and still haven't collected the ones sent in error or offered anything more than an apology for the problem or long delay in resolving it. It has since rained quite a few times and I've had to dry out and clean all of the parts before fitting the new bits and completing the job (as it was partly assembled before we realised that they had sent the wrong fascia package). We now find that the top of one side panel is damaged -- bent up -- which makes it hard to put the roof on properly. But given the hassle with the missing pieces, I don't think it's worth trying to get Asgard to sort it out! I hope I will be able to do something to fix it. It looks like a good strong shed, but the problems with delivery and customer service make me wary of recommending it. UPDATE: 27 NOV. After further contact with Asgard, they sent a team round to sort the shed out. It is finally ready to use and I'm very happy with it, and with them. It is a very strong, sturdy shed. Well worth the price, and (almost) the wait.

Good stuff, well made. Long delivery time though but worth the wait

Hello Asgard A quick note to thank you for your excellent service and product. I must pass on my regards to Helen who has helped considerably and kept me informed through out the rather long delivery process. Helen was up front and honest about your recent delivery problems which I appreciate. Thought the wait for the product was far from ideal at 5 weeks, I do understand these things do happen. The Access shed when it eventually arrived was complete and really good, the installation took your installers no more than half an hour. The shed looks good and feels as though it will last a life time, providing good storage for my equipment.

Very poor customer service and communications, took them nearly 3 month to deliver the shed i ordered only to find parts missing which then took another two weeks to deliver, they never seem to be able to give you a direct answer regarding delivery etc. I thought by going with the manufacture we would be getting a better service, Even had emails to confirm delivery where we took time off work only and loads of phone calls only to be told they where not going to send it on that day. Product ok and easy to build but service disgraceful. Being in the trade we would not recommend to our customers.

Great quality product - the delivery experience was not the best, one week late and not enough notice was given. However Customer Service explained they were having problems with a new delivery system and to be fair were great and understood my dissapointment and listen to my moaning - A big thanks to Andy Heath for sorting out my problems - a free shelf and accessory pack later and I'm a happy customer once more. Would use again, and will but another bike shed in the new year.

Not sure if it’s Asgard or Halfords that are giving me the run around the last 20+ days but still waiting for a delivery that seems have been rearranged for delivery more times than I have fingers and toes; called Asgard’s logistics phone number and told delivery guys in the area now and making delivery shortly: failed to deliver again. Another day.... another week....

Great product great people so helpful and the products are top quality and BRITISH MADE!!. Don’t hesitate if you’re thinking of investing in secure outdoor storage, best on the market.

I have recently had an Asgard 7 x 7 shed delivered and I have put it up myself with the help of a very good friend. The shed is very heavy, strong and is very high quality. It is also very secure. I found the customer service to be very good although it is important to note that you will be waiting for a few weeks to get the shed after you have bought it. I would definitely buy another Asgard shed and am now considering buying an Asgard cycle store.

I have recently had my new steel shed delivered and installed. Everything went according to plan, delivered on time and fitted in good time. Having just moved house it was a much needed addition and one that has been well worth the money. It's secure, water tight and so far spider proof! Well worth the money spent and nice to have a large product that was made from scratch within the UK. Very happy indeed.

Hi Helen Just a quick note to thank you for your help and assistance with my Shed order. Here is my review as promised. A great shed from a great British company. I will be honest, the delivery was late by some time due to some sort of transport problems and the communication was really not the best, I got missed off completely. I did phone to complain and Helen was really understanding and apologetic – she gave me a promised delivery date (a week late) and true to her word my shed has arrived and I got a gesture of good will of £50 which was really nice. The shed itself is superb, very impressed with the quality and build, this will last a life time. Great shed and great service all be it a little late.