Prompt and efficient service in supplying an excellent product which is already proving a useful aid to my 93 year old mother with hearing difficulties. Thank you for a commendable service which I will certainly recommend to others.

The translation of the instructions into English was not great, so the carer who had to set the phones up found it difficult to follow the instructions. Also it would be helpful if the phones could be made louder. The contrasting colours on the buttons works well but if the buttons on the cordless phones could be bigger, that would be even better

The service was good delivery prompt product usage takes a bit of getting used to because you have so many options to choose from. I would recommend the company to anyone looking for phones for the hard of hearing

Quick response when one of the handsets was faulty

Ordered these headphones for my mother who cannot hear the tv without having it on loudest volume. They arrived promptly and worked for the first 6 days. Unfortunately they then worked sporadically and completely stopped working after that. Contacted the helpline who said to send them back (emailed a postage paid label to print) and they would check them in the service department and be in touch. Received an email after 3 days thanking me for my order - no mention of the problem found! New set received this afternoon which, after charging, did not work! The optical cable was faulty - fortunately we had a spare cable to try which worked. Crossing my fingers that this set actually continue to work.

The telephones arrived earlier than expected, were well packaged and exactly as described

Excellent service on time well use this company again 😀

Still waiting for a call back or an answer to my email regarding a potential fault on both handsets. I shall be returning both handsets for a refund.

Clear website. Good information on product with helpful and speedy answer to questions. Product arrived promptly. Nice little basic phone which is simple to use + texting, radio, recording function, alarm, torch etc. And a very good price.

Delivery was prompt, I did have a problem with the mobile phone but was sent a label to send it back, just waiting to hear what was the problem