So easy to change name on marriage with you, all done via chat, not like main banks where I have to find a branch to go to or send original certificate by post. You could teach the big banks how to be customer friendly

The answer I received to my problem sorted it out.

One of best Bank! I appreciate them so much

Excellent App and easy transaction process. Thank you.

Fantastic and friendly service. Very quick and prompt.

Tried phoning them few times but always stick in the queue and no way to get trough . No replies in emails .Useless.

Fast personal service.

Tandem Bank (previously Oplo) has been a terrible experience. They offered to help by reducing payments, but instead defaulted my account just three months later. It feels like they were more focused on damaging my credit than actually providing support. Highly disappointed and would not recommend.

Very quick response in the chat function

Our loan was arranged with Tandem via our broker Aro. The process was extremely smooth and straight forward with great communication throughout.