Problem receiving access codes. Promptly dealt with by very efficient and pleasant member of staff.

Tandem delivered everything as promised and its staff members are helpful and well briefed. A smooth and quick and slick experience. First rate.

Interest not paid, emails and trust pilot review ignored ... 7 days after saver term ended. Edit: glad it helps you because you are owing me over 600 in interest and despite several emails I have heard nothing back from your “customer service”. Where is my money?

polite and efficient dealing with my inquiry

Fast response.

Unable to close my account as info you wanted had already been deleted from app

Despite me asking for my details to be removed when I closed my last account with you, this wasn't done so today I find all my details still on your systems which you can't remove apparently. Closed my account within hours of opening it, but can't confirm that to me which is not good customer service

Can’t get through. Want to close the account and surprise surprise Tandem have made it impossible. Another dormant bank account in waiting…

App really easy to use and very simple to make transfers to and from account.

Fantastic thank you