SImply one of the worst companies I have ever had the misfortune to encounter, they are arrogant, stupid and incredibly difficult to contact. They even ried to have this review taken down - avoid at all costs

I had very bad experience as they not giving back my money, even if I would like to close my account earlier with penalty what is the usual process with any normal bank! I had a very uncomfortable experience today with one of the support team member. The terms and conditions always says withdrawal, so I was not aware, I can not get my money back in the situation, when I need immediately. I can not recommend this company because they not giving you so much better rates with this drawback.

A lovely lady sorted out my problem within minutes. Thank you

nice & easy - quick to contact and sort your issue quickly. Only small downside is the live chat is only available week days.

Very quick response, problem solved in seconds.

Very satisfied

Understood and solved the issue I had in minutes

as I use the app fairly rarely each time I have difficulty finding out how to transfer money back out of Tandem to my linked account. The link is not obvious or intuitive.

Very quick response from on line chat resolving my query straight away

Nice and quick to respond