Very pleased with your help.

Very efficient signing up with Liyam. Very friendly and helpful.This Company only has a low variable rate, which is a shame. Would be brilliant if they did a fixed rate too. But I’m going to give the variable rate a go. Also I have two properties and was given a slightly different rate for the other property so there isn’t just one rate! But seems to be down to usage.

Wow its like being handed free money back! As someone who knows the gas and electric world like the back of my hand, I genuinely thought I was on the cheapest deal going. I was contacted a few weeks ago by Rhys who works on behalf of Neo. The unit rates were THE cheapest I have heard in YEARS! After about 30 mins of asking every question under the sun, I switched, I got my welcome pack almost immediately and sure enough in black and white, as promised was confirmation of a new tariff and direct debit that will save me over 300 a year on my consumption Amazing companies, well done to the directors and to the staff that reach out to people who are over paying and dont even realize, you are a credit to the industry Not many you can say that about these days, keep these brill rates coming!

Having a terrible time getting in touch neon when you ring customer services say someone will get back to you but it seems to take AGEAS I did manage to get in touch Liam was fantastic brilliant guy sorted everything out for me and put right what neon had got wrong in the first place which is a shame that he had to go to that trouble with me add neon easy one that deserves to five stars been more efficient then Liam wouldn't have had to be so brilliant which he actually was thank God for the Liam's in this world Liam the one that deserves the five star

Switch to neo was messy. Thank goodness Liyam was on the job to help sort it out.

I registered for a gas & electricity supply quote from Neo Energy last night & 12 hours later Sandy from Neo Energy called. I was a bit taken unawares by the contact but Sandy was patient enough with me to progress the call. She ran through the outline details I submitted online (DOB, annual consumption etc) then told me what Neo tariff was & the annual cost based on my suggested annual consumption. I took cold feet at giving bank details over the phone so Sandy sent me the Neo sign up form for me to complete & return whilst on the call. After that was returned I was told I should get an e-mail in next few days & Neo aimed to complete switch in 21 days or thereabouts. So I started out asking for a quote & ended up signing up to a switch which I had already been considering. There was an element of let's get this done & I did rein Sandy in to check a number of things during the call, but was willing to give them a go. I had previously read other reviews here & elsewhere about Neo Energy so we'll see if their cheap rates prove to be costly in the long run, but no one in the UK is even close to their unit costs in May 2021. Clearly trying to attract a bigger customer base but have the stated intention of being the cheapest in the market so I'll take it for as long as it remains so.

very helpfull, problem sorted

Just signed up with Neo energy today after speaking to Dean Logan, what a lovely, polite and well informed guy, straight forward and easy switch, so glad he phoned, cheapest energy supplier in the country, no brainer really, 5*

Liyam deserves a medal after dealing with me. I called Neo Energy totally frustrated due to an unresolved issue. Liyam remained calm and pleasant and was able to resolve my issue immediately. Thanks again.

I gave Neo a 5 star review before but have had to revise it because they messed up badly. Rather than transfer my gas, which was completely clear in my instructions, they set up a transfer of my electricity. This will all now need to be undone and corrected.