The process was easy from start to finish. Employees were friendly and helpful. Unfortunately the product I bought (food dehydrator) had an electrical malfunction, and had to be returned.

Size and descriptions are important when that's all you have to go on to make a purchase. All three of my recent purchases were not what I thought they would be. For example I thought I was buying a mattress cover. What I got was a dog mattress and cover.

They give you a very tight window to pick up items and if you miss it, they keep the merchandise as well as your money.

Very easy site to place bids.

Great service

Good stuff at great prices

Be careful of what is listed as a guarantee for the item you are bidding on. A lot of items are not tested or have missing parts. I understand that testing costs time and money but so does losing bidders because items do not work. Electrical items, including battery operated devices should be given a 24hour guarantee to test batteries and items for functionality. Also i do not believe that employees should be allowed to bid up items to reach the reserved price. if the item does not reach the reserve it should be pulled for that reason. Thanks for your time.

I paid over 200 dollars for misc and didn't receive anything they come up with a new rule for shipping will never use this place again

For the most part I have had pretty good experiences with auctions on auction nation. A couple things that I’ve purchased were not as described in the auction… but most of them have been great. It’s usually not a big deal unless it’s something I paid a significant amount of money for.

My overall experience was very quick and professional. However the actual customer service leaves something to be desired.