Prompt response and problem solved

absolutely amazing experience with Alysha, so kind and friendly and helped us with an amazing bundle perfect for us, took away a lot of the stresses of moving day!!

Jordan was very good and he explained and very respectful and get to the bottom of my questions people like him you need to work in your company

I've ended up with this company because they blocked me from using other companies and I couldn't be arsed with all the messing around phoning back and forwards between these and other companies they blocked from taking Me on then they ask for a review I'm paying £16 more a month so not too much but it's a joke the building was with this company not me so I shouldn't be blocked

Rishadul was amazing! Such fast, clear responses and issue was solved in less than an hour! Thank you, really happy.

Awful company, terrible customer service. They beg for you to leave them a review on Trustpilot as soon as you choose them, so don't be fooled by the vague 5 star reviews. They overcharge for everything and have absolutely no transparency. Still waiting on a response from their customer service from a month ago on an unnecessary charge but they don't have the energy to even respond. They're more than happy to take your money but as soon as you are entitled to money back from them, they're silent. Please do not get stuck into a contract with them!

James and Amelie were so so helpful. I had a problem with my bills so I used th live chat filter and they were beyond helpful with my queries.

Had to contact Bunch about the start of my account. Used the live chat which was quick and easy. I dealt with Amelie and James who were both quick to reply and answered all my questions. Customer service at it’s very best - thank you

Jordan was very helpful, informative and polite 👍, my only complaint was the waiting time for the call to be answered,

wait time was not bad and the customer service representatives are always great, willing to help, and efficient. Jordan Quayson served me today and he was great, I would recommend The Bunch because of people like him.