Amelie was very helpful and direct to the point with my queries. If you have queries ask for Amelie right away.

Friendly team who are willing to help and answer any queries.

Harry was great and really welcomed us to bunch.

I spoke to the agent, Jordan, who was very professional and helpful throughout the call. All of the queries and concerns i had were answered clearly and i came out of the call with the Bunch feeling most reassured. I would highly recommend using their phone contact service if you need assistance.

Jordan was extremely helpful in dealing with my query and handled the issue with the utmost professionalism and curteousness. Despite my being quite annoyed with the issue at hand, Jordan was very calm, understanding and supportive in dealing with the matter and demonstrated true customer service excellence and empathy. Thank you Jordan!

Jordan was nice to me over the phone. Hopefully, he will help me sort my queries

Tiantra was very quick to respond and very considerate to my issue. Many thanks.

She support staff are always super lovely and helpful. Really appreciate it!

Sendia was really resourceful and quite helpful in outlining what and how to go about my bills. She confirmed her availability for further assistance which is quite important.

Still in the contract. Problem raised in August. Been overcharged and paying them monthly but they do not pay my bill correctly. Been receiving bills from British Gas and the credit company asking to pay even I been paying bills to this company. They still ignore my problem and taking my money.