Yasmine helped me login and listened to the problems I faced.

Very helpful in getting the account moved from my old address to my new one. A polite and efficient service.

5 stars for Matt Lay only (not the entire team for now). He’s given me a sensible and clear solution to a concern I’ve had for a while now. He’s also emailed me after which gave me an assurance that my concern was heard and will be dealt with properly. Thanks for the support Matt!

I called in earlier today to request help with any enquiry I had relating to my Bunch subscription. I talked to Jordan who was both helpful and patient. He took time to answer all of my questions and was overall great customer service!

Good customer report and quick assistance from James

Otto was quick to help me, very friendly and he very quickly answered my question and exceeded my expectations of help.

RIP off merchants!! I received my final bill from bunch today. They claim I over used at the start of my contract to the tune of £240.00 but gave no proof of this! Now I can’t prove either way but given at the start I was paying them £156.00 per month and I live in a 1 bed property and my first bill from new energy supplier is under £96 I’ll leave the rest up to you. I have seen several other reviews who are having similar experiences and have to say those that leave 5 star reviews…really??! Anyway I’ve authorised that £240 to be collected then my dealings with bunch are well and truly over. Anyone reading this don’t trust Bunch, go direct to save yourself money. I’ve just been notified there was a mistake on my account and now receiving a refund. Meg has informed me of such so credit where it’s due!…my overall opinion won’t change

I had an issue with my bills and Courtney was amazing and helped me sort out a payment plan.

Had excellent customer service from Sean made joining very simple and was able to assist with any queries I had!

Had a problem with our electric meter reading submission and Yasmine from bunch helped us solve the problem quickly and efficiently.