Great speedy delivery.
Great speedy delivery.
Superb service.
Superb service. Super fast service. You order and it's being delivered before you know it. Your prices are great and I am really pleased with the quality & the customer service's you provide.
Great team
I've dealt with John and his team for many years and have always found the service first class. They are always prepared to go the extra mile and I'll be using them again in the future.
Great service and great communication
Great service and supplied a product we were struggling to source in a short time unavailable elsewhere. Great communication and help after the sales.
Fantastic customer service
Fantastic customer service, nothing was too much trouble ( including shipping the camera to us for screen tests before purchasing). John was always available on the end of the phone and email and happy to discuss alternative options. Competive pricing as well. They are likely to be our first call next time we are looking for equipment
Communication/ Reassurance
John has just had the courtesy to call me and reassured me that my money will be with me within the next few days. Due to the payment system he uses it takes quite a bit of time to process. Thanks John my payment has been paid back into my account. My apologies for doubting you. All the best in the future.
Be aware of this company
Be aware of this company. Items are too overpriced and customer service is horrible.
Fantastic support and advise I just…
Fantastic support and advise I just love my new Sony FX9 great deal but the most important thing was the back is so much better than any order uk dealer i have used in the past. Thanks to Andy great back up and amazing service thanks guys
Wouldn't use again, I'm afraid!
My wife recently ordered a remote control car from this company. She has been in touch by email and by messenger and her request to find out where her purchase is have been ignored. We know that things have meant purchases can be delayed but not returning your customers messages is poor service on all levels, especially as we would have been exceptionally understanding had we been informed how long we might have to wait. Now due to not having any contact with the company we are having to go through her bank to retrieve the money. A great deal of wasted time for the sake of just being told where our purchase is.
I'm rather fussy over cameras and…
I'm rather fussy over cameras and really need to 'try before I buy', John always does his best to give me that opertunity. I've bought video gear from Prestons for the last 30+years and always been satisfied with the outcome. That doesn't mean we always see eye to eyebut we always get there in the end. His prices will always be better.