Heather was very helpful and found me the right product for a great price. Explained everything for me and even gave me color options.

STARFIRE DIRECT, This place is fantastic! I had a small problem with my order, and they bent over backwards to fix it FAST! They have an amazing service department. The products at Starfire are of top quality, and the fire glass is really super cool. I love the way it twinkles. This business is top notch. I will do business with them again in the future for sure. I love Starfire!

I have ordered multiple fire burners and accessories from Starfire. On my last order I used the "Live Chat" feature on the website and got answers to all my questions very quickly. I would highly recommend their website and services to anybody in the market for outdoor living accessories. For a small business like mine, the quick replies, great selection and prompt shipping are crucial for my timelines. Great service and I will be ordering many more burners in the future.

The fire glass we bought was just what we wanted. The only thing is we didn't buy enough the first time we ordered. I have ordered the same amount again. We really like what we have received.

Disappointed with customer service. I ordered a custom fire pit. When it arrived, it included designs I didn't request. When I asked to discuss the matter, no one responded.

I was very happy with the product we received and the follow up customer service. Delivery was quick.

The quantity is small so you have to buy a lot But they are pretty

I have been shopping around for a kit for my fire pit. I found what I wanted and the best price I could find.

Quality product at a great price! Used this glass for years and still looks brand new.

I needed to get this shipped in time for my wedding on a short notice. I contacted them and was able to get expedited shipping and the glass arrived in time for the big day. Would definitely order from them again.