Easy to order with all of the options. Nice website.

Actually using these for table decor at a large banquet, for which I am the decorations coordinator. Perfect size and colors to add some dimension and interest to the centerpieces! Love the selections!

Very helpful and pleasant

From product support to customer service - Everyone at Star Fire Direct proved great to work with. Keep it up - Star Fire is providing a great customer experience! We had some minor damage with one of the accent products we ordered. Response to our issue was immediate, communication and follow up was superb. We will definitely spread the word and look to you for future needs.

Everything we ordered for our fire pit was as advertised, works and looks great. We had to contact customer service due to one item not shipping. They were great, did what they said they would and fixed the problem immediately. I would recommend them to any of our friends.

I worked with Heather and she was just wonderful. Sent me photos several time and was a great help without any high pressure. I would highly recommend contacting her with what you're looking for. Starfire Direct was just great from Heather to the shipping department. Well packed and shipped quickly.

After searching various sites I found the best price + free shipping on 24" vented ceramic gas logs. Easy ordering process.

Very knowledgeable staff

My experience with Starfire Direct has been nothing short of excellent. Great customer service and great product knowledge. They will work with you on whatever your needs or desires are and they're Not in it for the extra buck. They will give you advice based on what you want and need and not based on their profit margins which is rare these days. Customer for life.

What an amazing company, so helpful and professional. If you need help or advice they are more than willing to assist. Make sure to ask for Lindsey he is the best!