When we bought our first home in 2011 I knew I wanted to revamp the fireplace! With the help of the Starfire Direct team, I was able to get the beautiful modern piece I was dreaming of. Then a few months later, they helped my husband build our custom fire pit. The craftsmanship on it is beautiful and I am still getting compliments on it to this day. When we bought our second home, a few years ago, I knew without a doubt who I was going to call to update our new fireplace. The team is very friendly and has become like a family to us.

I've built a business relationship with Starfire for the past two years, possibly three. I operate a small bbq, fire pit, fireplace, and patio heater repair business. Before I found Starfire, it was difficult to find parts, information, or whole "End Units" for my customers needs. Every since, Starfire is almost always in stock with basic repair parts, and dealing with Special orders is a Breeze. I have commercial clients, with specific needs, and the staff at Starfire is always there to assist in helping me find the correct answers. I recommend them all the time to my customers to check out their comprehensive website, it's full of knowledge, pictures, pricing, everything that you need. I would like to personally thank; Kim, Eric, Lindsey, they've been around since the start. Heather, she's new , but super friendly, professional and learning the business on the fast track. I'm lucky enough to have them literally in my backyard, so I see them about once a week. If you're close to there showroom, I encourage all to swing by and talk with them, I can guarantee that you will leave there with an abundance of knowledge about fire features, and at the least you can grab a cold NY Seltzer, they keep them in their mini fridge. All in all, STARFIRE is my go to spot for all of my Fireside needs. George B. All About Fire

great information very helpful

Email an inquiry a nd got immediate response Talked to Cindy and Heather, they were very professional and curdious.Would reccomend you

You want me to review a product before I even receive it? cant do it.

Fantastic service and product a customer for life!!!!!!!

I have purchased several items from this company and they always arrive fast and complete.

Very easy to order and choose options for the gas log set for my home!

Great product.

I was comparing a fire place glass insert with a big box store...and found differences and was so greatful for the customer service and help with the fireplace doors. I am awaiting my delivery...I will be back to rate the actual product once it arrives. Thanks.