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customer

02 January 2023, 14:02

  • AU

$55 out of pocket

Awful product - Todo digital photo frames - they do not work - bit of a process to get a refund but most worrying is the very obstructive and misleading information for claiming a refund for the cost of sending the products back. I am out of pocket for the $30 on SD cards which did not fit the product (recommended with the instructions) plus $22 on the freight to send them back.

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customer

30 December 2022, 09:12

  • AU

I thought there would be two bookends??

Good product, good service.. only i thought there would be two bookends supplied. On re-looking at the order it does say only one.

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Liz Hilton

30 December 2022, 06:08

  • AU

Catch made my chrismas shopping so much…

Catch made my chrismas shopping so much easier because I live in a rural area with, imited shops. The only issue I found, was that it was a little hard, and confusing to look for particular items.

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Si T

29 December 2022, 17:51

  • AU

solid and comfortable

solid and comfortable

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John

24 December 2022, 05:24

  • AU

Tracking service is a placebo.

Tracking service is not such. Said my item was ‘Dispatched’ and ‘ on the way’ on December 14 nothing has arrived and when I asked, they said they should receive it by January 17! Totally illogical and lies. No one knows what to say and the tracking system clearly just a placebo. And it still has not arrived. January 19.

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Simon

24 December 2022, 04:57

  • AU

Items didn't arrive for Christmas

Ordered clothing that was advertised to arrive for Christmas. It didn't.

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Josephine Hili

23 December 2022, 18:42

  • AU

Great Service Love My Item Thank you

Great Service Love My Item Thank you

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John Boghos

23 December 2022, 16:25

  • AU

I purchased international soccer…

I purchased international soccer outfits from Catch.com on the condition that they promised on their website, guaranteed delivery before Christmas. Well, that turned out to be untrue. I now don't have a present to give to my Nephew on Christmas Day.

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Joshua Griffiths

23 December 2022, 15:06

  • AU

No reply - no service.

Ordered a Garmin watches 23rd November 22. Both due well before Christmas. One arrived. The other (black, male watch) has not. Have asked for an update, cannot get a response. Sent a ‘are you enjoying this product’ email on 15th with a review option. Will not let me give one star. Delivery can be tricky but no reply to contact is disgraceful. Christmas missed. Thanks Catch

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Adam Ramadan

23 December 2022, 11:53

  • AU

Stay away with companies that do business with 4px logistics

The table I bought from catch.com.au should have arrived before Christmas Before buying, I searched for the delivery date on the catch website. The item has been waiting in the 4px logistics warehouse for exactly 12 days. Tomorrow is Christmas and I don't need this item after tomorrow. 4PX LOGISTICS IS AUSTRALIA'S WORST transport company. Stay away from stores that do business with this logistics company