I would have liked the edges of the retainer to have been finished off with a smoother edge, however it did fit well.

Quick delivery and good fit

The bottom retainer was only a half of retainer. Cut off at the ends. I emailed support and haven’t heard back from them.

My retainer didn’t fit and still waiting on the impression kit.

Arrived extremely fast after placing my order. Simple instructions. The only complaint were that the gloves were too small.

These new upper and lower are great, except I had to trim both the inner and outer areas as they dug into my gums. It’s a hassle, I’m happy with the fit over my teeth.

Excellent communication with quick shipping and reasonable prices. Very easy to order and my daughter is extremely happy with the fit/comfort of her retainers. Highly recommend.

Glad i was able to get new retainers as my old ones were worn and looking pretty bad. These will help keep my teeth inline and my smile intact. Thanks.

The ordering process was easy. However, the "premium" case was not shipped (received what I'm assuming is the regular one), and the "comfort fit" required significant filing of the sharp edges (no worse than the Smile Direct ones, but I was hoping for better). Edit: After wearing the retainers (no wonder you’re asked for a review immediately after receiving), I found that they fit very poorly, despite doing a new set of impressions. The top retainer is so loose that I can pop it out with just a push of my tongue on one corner. The bottom retainer doesn’t fully seat, if it seats on the front teeth, it pops off the back (and vise-verse). It has space gaps in the top center front, as well as large gaps on the inside of the back teeth. I went back to the last set I had from SD as even at 4 months of wear and two repaired fillings - they still fit better.

Smileset is an excellent company. They sent me emails thru out the process from reminding me it was time to order my next set of retainers, to letting me know each step of the process in making my retainer's, to when they were shipped along with a tracking number and then emails letting me know where they were in the shipping process and updating the date they would arrive. The retainers themselves are well made and durable. They fit snugly keeping my teeth in the desired position. I highly recommend this company!