Seamless process, my retainers fit perfectly. I am a long time customer and huge fan of the products and the service. I don't even have to think about it. I receive a reminder every six months when my new retainers are due and it's just a click to order away, their technology is superb... Prompt service an quality products

had the retainers a few days. Seem to fit well

This company took over Smile Direct clients, I was left with no emailed care options when Smile Direct went out of business. I was hesitant to try, but didn’t want to throw away my investment. I was pleased with the new option and the replacement aligned/retainer is an even better fit and more comfortable than the original! I am happy to have a new smile partner, and glad I gave them a try! Thank you!

My retainer fits well. Thanks Smile direct club.

I was supposed to get the comfort set and that is not the one that came, the one that came digs into the walls of my mouth really really harshly. And it took forever to get them also.

Dissatisfied with their company culture, business practice and customer service

My retainers do not fit

The fit and comfort of the retainers are incredibly wonderful!

Great service!

Took forever, the retainers do not fit my teeth well, they are more like aligned and make my mouth sore… even though they were created based off impressions. They also dig into my gums on the sides and caused significant irritation.