Great Service and support from New Build Inspections.
We've recently used New Build Inspections Limited to review our new forever home and I'd just like to say thank you. The team were excellent at every point of the journey. The gentleman who visited to complete the report as well as the office staff who supported my queries and were happy to review points with the contractors time and time again until concluded. They also helped me understand the difference between what I was entitled to have resolved and were even happy to negotiate a few small issues I wasn't entitled to have sorted to be changed with the good will of the builder. The whole process was simple, easy to follow and the team were always there at the end of the phone. I would happily recommend New Build Inspections to anyone buying a new property. Once again, thank you.
Waste of money, no integrity
Waste of money. Didn’t pick up one particular costly issue - major scratching on windows. When we had to go to dispute with the builder and he said New Build had agreed to leave certain items as they were but we wanted fixed, the New Building Inspector got scared and told us they didn’t want to get involved. Obviously no integrity or belief in what they are doing. Was suspicious when they forwarded our email directly to the builder. Why? Our neighbours are also having issues and New Build confirmed they were right to be concerned but then backed out when knowing there was a dispute. Too late, they were already on record. Abhorrent behaviour. Added: The reply from New Build is puzzling. I never asked them to include anything in a report, doesn’t make sense. Why would I ask for him to include things in a report and why would you bend over backwards to do so? I have never asked them to say any untruths, for what possible reason? Months later, I asked whether they had agreed with the builder to not fix the shower screen as he said the Inspector did, which New Building never confirmed or denied. The Inspector stated he never mentioned anything about a shower screen, yet there it is in black and white in the report. You just panicked. In addition, I believe you are muddling us up with another property. My review is fair of my experience. I don’t normally write reviews but I felt quite shocked at my New Build’s attitude, it was as if you were actually acting for the Builder.
brilliant survey
brilliant survey, attention to detail and follow up support.
Very impressed with the service this…
Very impressed with the service this company offers. They really know their stuff & are very supportive. The epitomy of professionalism in all respects. Anyone thinking of buying a property should speak to them first.
Fantastic customer service and report delivery
Fantastic customer service - maintained constant lines of communication as I had multiple questions going into the process for the first time! Questions were answered quickly and the completion and quality of the survey and report couldn’t be faulted.
Excellent and prompt service
Excellent and prompt service. Would recommend to anybody. These guys deserve the custom.
Fantastic and reliable!
The team at New Build Inspections did a very thorough job and were quick at responding to my emails as well as being super friendly. I will definitely use them again in the future! Thank you especially to Martin who gave me some very sound advice and tips!
Great service, friendly and professional...
I contacted New Build Inspections Limited after seeing them on a social media site which came up on my NewsFeed. I liked the group page and for a while watched posts on the group with pictures etc. I had a survey done 3 months after I moved into my New Build (Aug 2017) by another survey company in December 2017 but then contacted New Build Inspections Limited earlier this year (January 2019). Martyn was my inspector and he was very knowledgable. He came in and sat with me for a while and listened, taking note of some of my issues. Then, I left him to do what he does... Once all done, I got my report in a couple of days and as thought I was not gonna be happy (The report was great and very detailed and guess what there are more snags). I have yet to send the report to my home builder but due to some family circumstances (and me just partly feeling to just give up) I am only just getting round to things. I wish I had contacted New Build Inspections Limited before if I had known about them. Great service, very friendly and as the nice lady on the phone said, they are here to help even after the inspection / report which is reasuring. Contact these guys and get your home sorted asap. before you move in or straight after you move in. The longer you leave it, it just gets depressing and much harder. Good luck.
A great service provided
A great service provided, I had thought about doing this myself but after reading the detailed report so glad I didn’t. Excellent.
Great company and a useful service for so many reasons
We moved in a February and whilst we'd found a great home with a sales team who on the face of it seemed trust worthy enough, we still thought it was important to get the report done, if only to give us confidence in our new house. These guys were great and really took the time to explain the whole process to us. When the report came through it didn't highlight any particularly bad problems but gave us confidence and information to go back to the developer with things we wanted putting right. If we didn't have this report we'd still be uncovering snags for years to come. Definitely worth the money