James from NBI carried out a re-inspection of our home. He provided some really helpful advice about how to deal with our builder and the report he produced was thorough and well written. He provided real clarity around some issues we were uncertain about. I now feel prepared to take things forward with our builder and it is good to know that the package purchased includes 2 years' customer support. I recommend anyone purchasing a new build to have a report completed for their property and highly recommend using NBI.

Great customer service, helpful team in office and on site. Friendly and accurate .

Martyn and his team were poilte and very through. Helped sort out a number of issues with the builders couldn’t have asked for better !

Excellent Advice and support throughout the overall process of snagging the new build we are purchasing. A safe pair of hands. To have this level of help is a relief twhen you are spending so much money. The service is very fast from booking to reporting of the snagging list. Martin provided excellent advice. It’s is clear that Martin has a wealth of experience in the building business, the advice is detailed and extremely helpful to ensure we take over the house in the best condition for us. We are extremely happy with the service provided by New Build Inspections. Worth every penny!!!

All the people from NBI have been quick and responsive and helpful in all of their comms with me in the past month - from Lorraine and Rachel who dealt with the initial enquiry and report to Ryan who carried the inspection out. Ryan was thorough as far as I can tell and picked up things 2 weeks after I got my keys that I hadn't in my initial walk round - it was the small things that were picked up on that I think make the difference (another review says there is perhaps too much of this but I would be inclined to say I would rather everything be on the report). The write up of the report was speedy and the selling agent on behalf of the developer replied to me saying it was a good quality report, one of the better ones he had seen in his decade plus of selling new builds in Scotland. Some of the snags have been remedied whilst I am awaiting others to be sorted - but I would recommend NBI and if I buy a new build again then I'm sure I'll use them.

We engaged New Build Inspections to carry out a full survey of our one off new build home. We found them to be extremely thorough, helpful and clear in their findings. Their report was very comprehensive and we feel confident that with their on going assistant and support we will achieve a satisfactory outcome with our builder. They have years of knowledge and expertise in house building, know all the tips & tricks and have a wealth of third party specialist support to call upon. We can highly recommend New Build Inspections.

We had a inspection/report done on our new build approximately 3.5 years ago by New Build Inspections (Brickkickers). The reason we opted to have it done was to have a professional person to check/nspect the property to highlight the non-compliant works/finishes and to take the stress out of looking for faults within the first 2 years. Initially we were pleased with the report and the non-compliant work that had been picked up during the inspection. However, during the remaining 2 years a lot of other issues (some major) became evident that had been missed/overlooked during the inspection?? Examples of the missed/overlooked non-compliant works include roof tiles not set out correctly, dry verges not fitted correctly and lifted in places, missing stepped cavity trays over bay windows (no weep holes evident), mortar soft/eroding away in places, DPC less than 150mm from ground level, window reveals out of square by more than 5mm, under-floor vent grills all fitted upside down, bay windows not built correctly so grp roof/soffit did not fit correctly,, guttering cut too short in places, mastic seals missing under door thresholds. In the small print it does say that they don't guarantee to report on every snag but we're disappointed they missed the major ones!!

Excellent service offered. Martyn was polite friendly and most importantly very knowledgeable. Service was very efficient and report delivered in the timeframe agreed. Would highly recommend to anyone moving into a new build home.

Amazing service from start to finish! I had to change the date twice due to my builders and they were so kind and accommodating. Martyn (the inspector) came around and was very honest and professional, he was very in depth and it has meant we have been able to get a lot of things rectified within the house without too much of a battle with the builders. They have also supported us with any further questions we have had after the inspection. Highly recommend.

Excellent Professional Service Martyn clearly has vast experience inspecting new build properties and I trusted him to snag my home for me, he was superb in picking the items that may not be obvious to home owners. Two years since he first did my snagging report he is continuing to support me with several important items that I am struggling to get addressed with the developer. Furthermore, I have passed on his details to several of my colleagues over the last two years. Thanks for your continued support New Build Inspections, you provided me with piece of mind.