A total scam
A total scam, it is day 5 and I have received nothing. Paid for day2 and 5 test well before arriving, initially they were answering emails that I should wait and it’s in transit,, now that it’s well past the due date no one answers and items still say in transit!!
Fast service!
Fast service! Great customer service assistants, helped me out to change the name for my test kit and provided me with new travel ref number within matter of hours. Couldn't be happier as I thought I was just about to loose £60. Well, it only took me to write an email and everything got sorted. Really pleased with prompt delivery service, finding a box to send my sample back was also quite easy, I have used their website to locate the nearest one to my house. Got my results back the next day. Really happy, and would recommend their services
Great comms and support in allowing us…
Great comms and support in allowing us to change our dates
Scammers
I’ve order the fit to travel test, day 2, day 5 and day 8. Day 5 never arrived, called them about it, the girl who picked up the phone said she would get back to me with a solution an a refund, but she never did. I’ve been trying to contact them since then but no one has answer my calls or email… Scammers
I have just purchased two day 2 test…
I have just purchased two day 2 test for my husband and myself. Had a confirmation for my husband test but not my own. I message Lauren and it was all sorted very quickly. I would definitely recommend this web sight to any friends going on hols.. excellent service.
PLEASE DO NOT BUY FROM THEM!!!
PLEASE DO NOT BUY FROM THEM!!! Order a Day 2 kit never received, no customer support, no help, no one answers the phone or email. This company is a fraud. Please avoid.
Verified
Fast, polite, and efficient service.
Before booking our tests I had a number of questions about what would happen if we tested positive and would not be able to travel. These were answered promptly, clearly and politely by relatable people. We received both our tests, and our results, sooner than anticipated. Some confusion ensued when filling in our Passenger Locator Forms because I tried to use the number provided in the email from Randox which didn't work. An email to Randox seemed to generate an automatic response (!) with a new 'locator number' which also didn't work. For this reason I would give Randox less than 5 stars, but Blindspot were brilliant.
Excellent service 👏 👍!!!
Excellent service 👏 👍!!!
I have just returned from my second…
I have just returned from my second holiday and both times, Lauren has been fantastic! I can't remember how many times I have called her an angel. On the first occasion we attended the clinic in person and Lauren was extremely professional and accommodating. I had gotten the times wrong and she was still able to fit me in so I could comply with the Day 2 test requirement. She gave us the Day 8 tests to take home so we didn't have to travel to Chester from Manchester for them. Second time around, before I had even left for my holiday, the test kits for Day 2 and Day 8 had been delivered to my home address. Thank you so much Blindspot. I will continue to use this provider until these requirements are in place. Highly recommend them. 5 star service. Thank you again 🙌🏽❤
Highly recommend this company and Randox!
OK, this is my second review. Last one I commented on the efficiency of this company. This time I have to comment on Randox, the company they use for the tests. Either we are got lucky or there is something odd happening. We had to have day 2 and day 8 tests and chose to have day 5 tests. In each case the result was with us the morning after we'd posted it. Just one thing. My wife's e-mail - which is a French ISP - 'hid' the e-mail for day 2, which is a problem with that company, not Randox, who were incredibly good when we rang and it was sorted pronto.