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Mony Gunaydin

14 August 2021, 01:04

  • GB

Fantastic experience and very efficient…

Fantastic experience and very efficient service. Lauren Moran is a star. First of all, I read lots of reviews before buying any product or service and take all reviews into consideration. Did research and found this company that provides the PCR ( 72 hours) test for traveling abroad and day two and day 8 test kits for when arriving back. At first, when I read the reviews about the company, I was hesitant using them but because it was in Chester, near where we live, I decided to give it a try. What an amazing service. Lauren was absolutely amazing. We went to Beehive clinic in Chester where we met Lauren! She was very friendly, very professional, and explained how everything works, and all that will happen. Absolutely amazing service. Thankfully, I did not hang on to the negative reviews. Thank you, Lauren, and Blindspot Global, and the Lab for helping me visit my mum after a year. I was, ( we all are ) already stressed enough, you guys did phenomenally great. Thank you again!!!

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Yuanyuan Yu

13 August 2021, 02:24

  • GB

What an efficient and reliable service

I have been dealt with Blindspotglobal many times with pleasant experiences for my day 2 + day 8 packages, as well test-to-release. The efficiency for test packages delivery are always on time, and the best thing for this service is they provided 7 days randox drop box, you are able to receive test results within 24 hours. I tried other services provider, normally will get results with 48 hours except weekend, during the weekend, it requires even longer for test results. Thank you for your efficiency and productive feedback when I reach out. Z. Y

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Dan Cardninal

11 August 2021, 19:16

  • GB

The process of organising a family holiday

The process of organising a family holiday has been pretty stressful this year what with trying to make sense of the government's requirements and how best to arrange the tests to a tight schedule. In the end though this service worked very well and I was able to get responses via email quickly enough to deal with the concerns I had - concerns which were frankly exacerbated by some of the bad reviews here - particularly the 'scam' word. The fact that you can't speak to someone does make the process more stressful as any time delay can mean missing flight and I wasn't confident I should be placing my trust in this company. And I think greater clarity about what the service would actually entail prior to making the purchase would have allayed some of the disquiet. But now that I've done it once I think I would happily use them again.

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Mr Russell

07 August 2021, 15:52

  • GB

Superb service

I don’t work for this company lest one of the reviewers makes a snide remark! We’re just two punters who tried to make sense of the shifting sands of govt test regulations. This company guided us through the maze, and stuck with us through it - even when one of our day 2 test results disappeared into the ether (not their fault). Great service. Sensible prices. And best customer service we’ve experienced Seems at odds with other reviews. But just saying it as it is.

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libbie

07 August 2021, 01:32

  • GB

I ordered my day 2&8 through this…

I ordered my day 2&8 through this website before reading any of the reviews.. I am 20 years old, not vaccinated yet and so had lots of questions to ask. The gov website was not helpful or clear at all about my travel requirements, however I feel everyone I spoke to via email at Blindspot was very helpful and explained everything that i needed to do, including the passenger locator number I never knew about… As my mum was worried about this website she did some research and realised they’re test kit providers, looks like they partner with a Lab ‘Randox’ who seem to be causing the problems. All in all Blindspot global were quick to reply, very helpful and I got my results within 24hrs

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Disappointed

04 August 2021, 05:14

  • GB

A TOTAL SCAM

Never got day 2 and day 8 kits. No real phone number. No responses on email. Refuses refund. Been here for 2 weeks and NHS had to send our kits. Terrible scam service.

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j

03 August 2021, 15:22

  • CA

Company is awful

Company is awful. Doesn’t answer emails and doesn’t have a working phone number. Company also appears to be writing its own reviews to combat all the negative ones. Believe what you read and don’t order from them. They will take your money, not deliver a service and run.

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Mrs K

03 August 2021, 12:50

  • GB

Easy to use website and great experience throughout.

I was wary in selecting my Day 2 test for return to UK from Spain, the Gov website is not the easiest to navigate. Blindspot Global was chosen because it was the 2nd cheapest and easier than the cheapest one tried when going through to the website. Paid and I had lots of communication about my order, which was received within 3 working days. I even had a query whilst I was in Spain which was answered by email within 2 hours, thank you again Laura. Very helpful and would definitely use again as personally, I had a great experience.

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Lena Firs

01 August 2021, 19:05

  • GB

This is a fraud!!

This is a fraud!!! Ordered two tests for day 2 and 8 upon UK arrival. One came and the other didn't. I've also received parcel tracking details for a completely different person and their address. The company took the payment and now doesn't respond by phone nor by email. They should be removed from the approved vendor list.

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LINDA

31 July 2021, 22:16

  • FR

This five is for Lauren at the beehive…

This five is for Lauren at the beehive clinic who was so helpful and professional. We were badly let down by the Blindspot global team... Day 2 test cancelled and no replacement in the post. No proper email cintact. Endless attempts to get them on thevphone. Very stressful (do these companies realise the stress they cause when they don't deliver or reply?) They would have got a zero bur once we had contact with Lauren it was totally different. Someone who understood and listened.