What a refreshing change to have happy friendly tech support. Excellent support overworked by poor app but overall I Would happily recommend

As always thank you! Today's prompt /good customer service experience was from Jaida-Leigh..

I was having trouble charging my electric vehicle overnight using a Project EV charging point. So I reached out to to them using a second request and their response was almost insantaneous. Jaida clearly understood the issue and then provided very clear step-by-step instructions which worked perfectly. Her instructions should be available on the company's web-site in my opinion. In short - excellent service.

So frustrating trying to set this app up. All I want to do is charge my car but that seems impossible with this system. Not happy, I will get around it, the fact people are saying how well the tech team do, is a statement in its self. It should be installed and run without contacting a tech team!!!!!!!!!

I had an ongoing review with an App setting that was driving me to distraction. When I raised the issue with pEV I was supported by Jaida who was polite and helpful and resolved the problem within an hour, which made my day. Matt

I have had a couple of the Project EV chargers, and on the occasions that I have had to contact the support team, they have been very responsive at responding and resolving any issues that I have had. During my most recent contact, Lilly was super fast at unbinding a changer that I purchased 2nd hand, and happy to upgrade the firmware on my original device.

So easy to work with and great support. Nothing complicated in getting a question resolved, I ask a question and get a very timely and response and questions answered first time...

Rachel was 1st class with my query. She sorted out a couple of questions I asked her. She is a credit to your company.

Amazing service specifically from Jordan Tauge. I was trying for hours to get my charger up and running and Jordan knew exactly how to troubleshoot the problems I was having.

Project EV have fantastic customer support. Their team are quick to respond and very knowledgeable about their products. Would definitely recommend.