Calvin was my tech who I called when the charge session was not initiating at the hotel York. Calvin was patient and competent. He got to the issue and got my car charging. He even applied a needed update to the charger so there were no future issues. Very satisfied. Greg

Jaida-Leigh at the Project EV Support Centre was an absolute star with a request for technical information regarding the specifications of the NOVO 22kW 3 Phase EV Charger. The information provided was critically important with regards to compliance with BS7671 on an EV install for one of my clients. I've heard she's actually a robot from the future which is why she's so intelligent but I wouldn't want to be in that support office when she finally goes rogue....we've all seen the Terminator films so we know how that'll end.... Thanks Jaida-Leigh (I'm not a robot honest) Esson! ;) Mike M B Electrical Services

at the beginning I had difficulty to synchronize the charger with the car but the project ev employees quickly helped me solve the problem. the application is very readable and easy to use, I highly recommend

Great customer focussed and caring support from Kuran. Thank you

I dealt with customer service who sent Jonathan to replace our EV Charger. The service was fast and friendly. Setting up Of the app was also welcomed. A nice and very professional customer experience.

The App is appalling and virtually useless. I spent nearly 2 hours on the phone today to a very helpful staff member who finally decided it needs an engineer to look at it. However the expected time is 1-3 weeks !!! Returning it tomorrow to the distributor for a charger that is easy to set up and actually works.

Excellent service, very patient with me and resolved an issue that there was no way I could have done without Rajwinder Kaur

Staff are always quick to answer the phone, and are knowledgeable and helpful. I would particularly like to thank Kuran for his patience, humour and help in getting us set up! Tim

The technician fixed my electric charger problem quickly and professionally. I was impressed by their expertise and would highly recommend their services. Great job!

dealt with the very pleasant Rajwinder Kaur over the phone regarding my Project EV charger and app connection issues. She was extremely helpful and solved my problem.