Stay away. Customer service is non-existent...and trust me you will need plenty of it! This company is only grief... Most recent issue... Charger keeps going offline. They tell us to up the wifi signal. (It actually runs off a sim card, supplied by them!) They said they'll have to send someone out...but there is a 3-5 week waiting list. If not for us being bound by a 3 year contract we would long have left them.

Called Technical Support this morning to get help with setting a charge schedule (in order not to have to get up in the middle of the night to charge manually) Kuran was able to resolve the issue and showed great patience throughout the process, as I had to go from charger to car and to upstairs office numerous times. He even called me back when we were cut off. A truly rare and wonderful experience these days. Thank you Kuran

A great charger that has been consistent for around 3 years now. Customer service is great too- by phone and email which is good for me. Special thanks to Jaida for taking the time to look into specifics for me.

Professional, patient and understanding. App set up is very difficult but Leanne walked it through with me like it was nothing!

Very helpful and resolved all issues

Spoke to a member of the technical team (Kuran) who was extremely helpful and knowledgeable. Provided clear step by step instructions. Don't treat as if I hadn't a clue, and took on board any comments or information I provided. In the end, a solution wasn't possible over the phone despite best efforts, and a engineer visit was arranged.

Great customer service quick to sort the problem engineer was very helpful and informative

I made contact via my app and received an email a few hours later to say that they have updated my charging station remotely. A very quick service without having to pick up the phone. Thank you Raj for your efficient timing and service.

I am always impressed at how quickly my emails or phone calls to Project EV are handled. Excellent customer support is key and the staff at Project EV always deliver. Thank you Antonio for your recent support, it is very much appreciated!

It was great to chat with the very pleasant Jaida-Leigh Esson. She was easily reachable by email and phone and guided us through the complicated process efficiently.