Knowledgeable support. Equipment a bit long winded to set-up with vides etc but tech support spot on

We had an issue where the glass panel fell off and smashed. After we had spoken to someone and emailed the details, they sent an engineer out. He phoned for directions and was really friendly and helpful. He got it all sorted and even sorted it all out on the app and checked that it worked before he left. He had gone to ask for directions and even after being shouted at by our very grumpy neighbour he was really lovely. A great experience.

Helpful, cheerful advice.

Antonio was super helpful and patient and helped me set up my EV charger over the phone. Before just hanging up and moving on, he took the trouble to ensure I was on the latest firmware and advised on the most optimum settings for the app based on our expected charging usage. He also advised how to set up the app for my wife. All in all, very quick support and easy to get hold of. A real breath of fresh air in this day and age, when you are often left on calls waiting systems for long times. Very please and keep it up.

Jonathan was good enough to phone to tell me he was on his way, found the fault on the E V Charger and fixed the fault. Jonathan was was very polite and knowledgeable on the workings of the charger, cannot fault his work.

ANTONIO IS THE BEST!!! I can not thank Antonio enough for having the kindness and patience to put up with me while I tried to connect my charger and my app. He was fantastic and helpful and all the superlatives you can think of. Antonio is clearly the best person who works in your company and deserves a massive pay rise - thank you

Been using ProjectEV charger about a year and had an issue when the front glass panel fall off and smashed. Emailed ProjectEV and in 3 days Jonathan came and fixed it. He was very professional and called in advance and done the job in the matter of minutes. Very happy with him and the whole experience.

Wall unit would not charge called project ev they sent an engineer (cody)around to sort the problem out under warranty in no time at all he had it working great service thank you

the customer service team are always helpful and quick to respond.

I contacted support team and was impressed with the level of information, speed of response and friendliness. Want to especially mention William Price who was incredibly helpful. Very unusual to receive this level of support, really positively impressed.